Market Strategy and Insights Lead

CenterWell Home Health; Montana; Remote; USD 126,000 - 174,000; Full time

Job summary

A leading healthcare organization is seeking a Market Research Lead to analyze consumer behaviors and inform strategic decisions. The role requires extensive experience in data analysis and market research methodologies, emphasizing communication and strategic planning skills to enhance consumer experiences. This position, which allows for flexible work arrangements, aims to improve health outcomes through data-driven insights.

Benefits

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off, including parental and caregiver leave

Flexible work arrangements

Qualifications

• 7 or more years of Marketing research experience.
• 7 or more years of data analysis experience.
• Experience in communicating complex strategies to senior management.

Responsibilities

• Perform data analysis supporting learning plans.
• Translate results into actionable recommendations.
• Advise executives on functional strategies.

Skills

Analytical Skills

Market Research Expertise

Strategic Thinking

Communication Skills

Business Acumen

Technical Proficiency

Education

Bachelor's degree in marketing, Communications or Business

Job description

Become a part of our caring community and help us put health first

The Market Research Lead performs data analysis supporting learning plans via management and usage of consumer behavioral, demographic, and attitudinal data. The Market Research Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Market Research Lead uses data analytics to provide insights in support of new insights, translates results of analyses into actionable recommendations. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Use your skills to make an impact

Key Skills

Analytical Skills

• Proficiency in data analysis and interpretation to derive actionable insights from complex datasets.
• Strong capability in utilizing statistical methods and data visualization tools (e.g., Tableau, Power BI) to present findings effectively.

Market Research Expertise

• In-depth knowledge of market research methodologies, including qualitative and quantitative research techniques.
• Experience in analyzing pharmacy, PBM and payer industry trends, competitive landscape, and consumer/patient behavior to inform strategic decisions.

Strategic Thinking

• Ability to develop and implement strategic plans that align with organizational goals.
• Proven experience in identifying growth opportunities and potential market risks.

Communication Skills

• Exceptional verbal and written communication skills to convey insights and recommendations to diverse audiences, including senior leadership.
• Ability to create compelling presentations and reports that influence decision-making.

Business Acumen

• Understanding of commercial payer operations, healthcare regulations, and reimbursement models.
• Ability to assess the financial implications of strategic decisions and market trends.

Technical Proficiency

• Familiarity with data analytics tools, CRM systems, and market intelligence platforms

Required Qualifications

• Bachelor's degree in marketing, Communications or Business
• 7 or more years of Marketing research experience
• 7 or more years of data analysis experience
• Understanding and experience with a variety of research methodologies
• Possess the ability to write queries, create forms, reports and documents in Access and Excel
• Project management experience
• Experience communicating complex and functional strategies to senior management.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's degree or other graduate degree
• Experience in the health insurance industry

Additional Information:

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule

Work at home Requirement:

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Alert:

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-19-2025

About us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.