Market Sales Manager (Pre-Planning)

Service Corporation International; Houston (TX); On-site; USD 284,000 - 521,000; Full time

Job summary

Service Corporation International in Houston, TX is seeking a Sales Manager with 5+ years of cemetery/funeral industry experience to lead a team of Sales Counselors, drive quotas, and develop market share.

You will train staff, manage budgets and programs, ensure compliance with laws and company policies, and professionally represent the organization in the community.

Qualifications

• Education: High school or equivalent; Bachelor’s degree preferred.
• Experience: 5+ years sales management in cemetery/funeral industry.
• Sales counselor and supervisory experience preferred.
• Experience presenting, training, coaching and motivating salespeople.
• Licenses: Valid driver’s license and required insurance license.
• Knowledge: Windows-based PC, MS Office; CRM systems; confidentiality.

Responsibilities

• Staff Management and Leadership: meet/exceed sales quotas; training for counselors.
• Manage counselors as primary reference on aftercare, prospecting, and sales skills.
• Market Share: develop marketing programs and participate in community events.
• Expense Management: review contracts for compliance; approve discounts; report.
• Operations Support: maintain materials and offices; ensure a professional atmosphere.
• Compliance: ensure licensure and Code of Conduct compliance.

Skills

Sales management

Coaching

CRM knowledge

Presentation skills

Education

High school diploma

Bachelor’s degree preferred

Tools

MS Office

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required

JOB RESPONSIBILITIES

• Staff Management and Leadership: Meet and exceed established location sales quotas Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
• Market Share: Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community Analyze and be aware of competitor pricing Plan and participate in community events designed to develop prospects and heighten awareness of the location
• Expense Management: Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws Approve all discounts offered to customers Prepare reports that demonstrate compliance with financial controls
• Operations Support: Maintain all marketing materials, training manuals, sales equipment and other sales supplies Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
• Compliance: Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM REQUIREMENTS

• Education High school or equivalent Bachelor’s degree preferred
• Experience Sales Management experience with a minimum of 5+ years within the Cemetery/Funeral Industry required
• Sales Counselor and sales supervisory experience preferred
• Experience presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses Valid state/province driver’s license with good driving record Insurance license as required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities Working knowledge of Windows-based PC environment and MS office applications Knowledge of Customer Relationship Management systems a plus Ability to maintain confidentiality Ability to work beyond standard business hours when necessary to service customers Ability to set goals for employees that are challenging but achievable

COMPENSATION

$283,500 to $521,100 earnings potential

Postal Code: 77024 Category (Portal Searching): Sales Job Location: US-TX - Houston

WHO WE ARE

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

EQUAL OPPORTUNITY EMPLOYER

“SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.