Market Researcher

McMaster-Carr; Fort Worth (TX); On-site; USD 103,000 - 118,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plans

Retirement account

Job summary

McMaster-Carr is hiring for a fully onsite role at our Fort Worth facility. You will identify potential customers, onboard new clients, and support ongoing outreach efforts to build lasting relationships across diverse industries.

Ideal candidates have a bachelor’s degree and strong evaluative research skills to understand regional markets in Texas, with excellent written and verbal communication to drive engagement and growth.

Qualifications

• Bachelor’s degree is required for this role.
• Ability to identify and research regional industries and customers in Texas.
• Communicate effectively via email, phone, and in-person visits.
• Maintain thorough documentation of findings and customer interactions.

Responsibilities

• Identify potential customers and support initial outreach efforts.
• Onboard and provide ongoing support to a diverse customer base.
• Read industry publications and reports to understand regional markets.
• Build long‑lasting relationships by anticipating customer needs and preferences.

Skills

Evaluative Research

Analytical Insight

Problem Solving

Communication & Relationships

Detail‑Oriented Writing

Collaboration

Education

Bachelor’s degree

Job description

McMaster-Carr is a trusted e-commerce company that keeps industry moving. For 125 years, customers have counted on us to deliver the right parts quickly and accurately so they can fix problems, avoid downtime, and keep critical operations running. Our ability to do that comes from world-class execution – robust systems, disciplined processes, and people who take pride in getting the details right. Our success is built on our people. At McMaster‑Carr, teams work side by side to solve real problems, adapt as technology evolves, and continually improve how we operate. The work is fast-paced, essential, and meaningful. We invest in our people, value collaboration, and create careers where effort, curiosity, and accountability drive meaningful results for customers every day.

This is a fully onsite role at our brand-new facility located at 15333 Independence Parkway, Fort Worth, TX. The team is fast‑paced, hands‑on, and energized by collaboration. If you’re someone who enjoys building meaningful work with others, we’d love to connect!

What You’ll Do

It’s an exciting time at McMaster-Carr as we grow into our new regional headquarters in Fort Worth —a modern, automated distribution facility that will help support Texas customers with the excellent service and innovative solutions that define our company.

We are looking for curious, self‑starters to support the identification, onboarding, and ongoing support of a diverse customer base. In this role, you will identify potential customers and support initial outreach efforts.

Make an impact and grow your professional skillset through experiences like:

• Reading and evaluating industry information from different news sources, market reports, and industry publications to understand a diverse customer base spanning many industries.
• Assessing leads generated from a range of internal and external resources to help identify new customers.
• Introducing new customers to McMaster-Carr by sharing information about our products and services via email, phone, or in‑person visits.
• Building long‑lasting relationships by anticipating needs and responding to each customer’s unique preferences.

Join our company at a pivotal moment as we embark on a new venture. This is your chance to make a significant impact, supported and guided by our experienced leadership team, as we innovate and grow together.

Who You Are

A bachelor's degree is required for this role.

We are seeking bright, curious, and ambitious individuals eager to make an impact. Ideal candidates will have:

• Evaluative Research Skills: Assess existing publications and research to become subject matter experts on the industries, customers, and economics of specific regions in Texas.
• Analytical Insight: Evaluate the scope and scale of industrial activity at businesses and use good judgment to identify marketing prospects.
• Resourceful Problem‑Solving: Learn new technology, be resourceful, and work efficiently to solve problems.
• Effective Communication and Relationship Management: Nurture relationships with various customer types through compelling email messages, engaging phone calls, and occasional customer visits.
• Detail‑Oriented Writing: Write detailed summaries of each region prospected and maintain accurate and comprehensive documentation of findings and customer interactions.
• Collaboration: Share insights and collaborate to achieve successful outcomes.

Cash Compensation

Total cash compensation ranges from $103,000 - $118,000 annually, which includes annual cash profit sharing based on company profitability.

We are committed to comprehensive benefits to support employees and their dependents, such as:

• Medical, dental, pharmacy, and vision plans with no monthly premiums
• Industry leading company‑funded retirement accounts
• Employee resource groups
• First‑time home buyer assistance
• Paid parental leave for all new parents
• Adoption and surrogacy assistance
• Paid time off for vacation and personal time

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, protected veteran status, or any other legally protected group.

This position is not eligible for work authorization sponsorship by McMaster-Carr