Market Research Panel Associate

SPHERIX GLOBAL INSIGHTS US INC; Exton (PA); Remote; USD 52,000 - 65,000; Full time

Benefits offered by this job

20 Days PTO

Summer Fridays

401k with company match

Annual bonus

Job summary

Spherix Global Insights seeks a Market Research Panel Associate to support the Community and fielding of healthcare market research studies. You will help recruit and engage physicians and other professionals, manage participant data, and assist with honoraria administration.

The role involves cross-functional collaboration with research, operations, and external partners, handling multiple projects in a fast-paced environment. Remote work is available to the employee's home location.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant professional experience.

Responsibilities

• Manage day-to-day operations of the Spherix Community, maintaining accurate participant profiles and engagement history.
• Recruit and engage physicians and healthcare professionals for various market research opportunities.
• Identify outreach opportunities to grow the community through targeted recruitment.
• Develop engagement strategies to encourage ongoing participation and strengthen relationships.
• Provide timely responses to participant questions relating to research participation and honoraria.
• Assist with administration and tracking of participant honoraria.
• Support fielding activities for syndicated and custom studies across Spherix.
• Monitor recruitment progress and key fielding metrics from launch to close.
• Escalate issues and communicate updates to stakeholders as needed.
• Coordinate with external sample and recruitment partners when additional participants are required.
• Support vendor bid requests, feasibility assessments, and fielding coordination.
• Ensure projects meet specifications, timelines, and established procedures.

Skills

Self-starter

Organizational skills

Time management

Communication

Detail-oriented

Problem-solving

Education

Bachelor’s degree or equivalent

Tools

Excel

Job description

Spherix Global Insights is seeking a Market Research Panel Associate to support the continued growth, engagement, and day-to-day management of the Spherix Community and the successful fielding of our healthcare market research studies.

This role serves as an important connection between our Community (Physician, APPs, and Market Access), internal research teams, and external partners. The Panel Associate will support Community recruitment and engagement, monitor active research studies, maintain accurate community data, assist with honoraria administration, and help ensure research projects are fielded efficiently, accurately, and according to schedule.

The ideal candidate has prior market research and fielding experience, preferably within healthcare or life sciences, and is comfortable managing multiple concurrent projects in a fast-paced, collaborative environment. This remote is remote to the employee's home location.

Key Responsibilities

Community Management & Recruitment

• Support the day-to-day management of the Spherix Community, including maintaining accurate participant profiles, contact information, participation history, and other relevant community data.
• Recruit and engage physicians and other healthcare professionals for quantitative, qualitative, and other market research opportunities.
• Identify opportunities to grow the Community through targeted recruitment and outreach initiatives.
• Develop and support engagement strategies that encourage ongoing participation and strengthen relationships with Community members.
• Respond professionally and promptly to Community member questions or issues related to research participation, membership, surveys, and honoraria.
• Support the administration and tracking of research participant honoraria.

Research Fielding & Project Support

• Support fielding activities for syndicated, custom, quantitative, qualitative, and other research studies across Spherix.
• Monitor active studies from launch through close, including recruitment progress, quotas, participation, and other key fielding metrics.
• Proactively identify potential fielding challenges and assist in developing solutions to keep projects on schedule.
• Provide timely project and recruitment updates to internal stakeholders and escalate issues when appropriate.
• Review research screeners, questionnaires, recruitment criteria, and target lists to understand study requirements and support accurate sampling.
• Assist with target-list matching, sample preparation, survey invitations, reminders, and other fielding-related activities.
• Help ensure projects are completed according to specifications, timelines, and established research procedures.

Cross-Functional & Vendor Support

• Collaborate with research, operations, franchise, and other internal teams to support study execution and recruitment needs.
• Participate in production, fielding, and operational meetings as appropriate.
• Coordinate with external sample and recruitment partners when additional research participants are required.
• Assist with vendor bid requests, feasibility assessments, quote review, and fielding coordination as needed.
• Track and communicate project outcomes, recruitment performance, and relevant fielding metrics.
• Identify opportunities to improve community processes, recruitment strategies, workflows, and overall participant experience.
• Provide general support to the broader Community/Network team and assist with additional projects based on organizational needs.

Education & Experience

Required

• Bachelor’s degree or equivalent combination of education and relevant professional experience.
• Prior experience in market research fielding, sample/panel management, research operations, or a related market research function.
• Experience managing or supporting multiple research projects simultaneously.
• Strong proficiency with Microsoft Office, particularly Excel.
• Excellent organizational and time-management skills with the ability to prioritize competing deadlines.
• Strong attention to detail and demonstrated problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to communicate professionally with research participants, internal stakeholders, and external partners.

Preferred

• Market research experience within healthcare, pharmaceutical, biotech, or life sciences.
• Experience recruiting or managing physicians, healthcare professionals, or other specialized research audiences.
• Experience working with survey, panel/community management, sample management, or market research technology platforms.
• Experience working with external sample or recruitment vendors.
• Familiarity with quantitative and qualitative healthcare market research methodologies.

What You Bring

• You are a self-starter who can work independently while remaining highly collaborative with a broader team.
• You are exceptionally organized and comfortable managing multiple studies, deadlines, and priorities at once.
• You are proactive and recognize potential fielding or recruitment challenges before they become larger issues.
• You enjoy problem-solving and are comfortable adjusting strategies when research needs change.
• You communicate clearly and professionally and understand the importance of providing a positive experience for physicians and other research participants.
• You are detail-oriented and recognize that data accuracy, participant communication, and careful project execution are essential to high-quality market research.
• You are comfortable working in a growing organization where processes, technologies, and business needs continue to evolve.
• You enjoy working with dynamic professionals in a team-oriented environment focused on delivering high-quality healthcare insights.

Other relevant information:

• The position reports to the Director of Community
• Compensation package includes competitive salary and benefits (health, 401K), commensurate with experience, as well as a potential annual performance-based bonus for meeting performance objectives

Generous Benefits Package

• Competitive pay and an annual performance-based bonus
• 20 Days PTO per year and Christmas to New Years paid vacation
• Summer Fridays Memorial Day to Labor Day
• Competitive 401k with company match

About Spherix Global Insights

Spherix Global Insights is a market research and business intelligence firm focused on providing actionable insights to the life sciences industry. Through our specialized research franchises, Spherix delivers deep market understanding across a growing range of therapeutic areas and specialty markets.

Our research is built upon direct engagement with healthcare professionals and other key stakeholders whose real-world perspectives help our clients better understand evolving markets, treatment landscapes, and opportunities within healthcare.

The Spherix Community plays an important role in supporting this research. By developing meaningful relationships with healthcare professionals and creating opportunities for them to share their expertise, we are able to connect our research teams with the perspectives needed to deliver timely, relevant, and high-quality insights.

The Community Associate will play an important role in strengthening these relationships while supporting the continued growth of Spherix and its expanding portfolio of research franchises.