Market Research Lead- CenterWell Pharmacy Business Development

Humana Inc; Olympia (WA); Remote; USD 126,000 - 174,000; Full time

Job summary

A leading healthcare company is seeking a Market Research Lead to analyze consumer behavior and market trends. Successful candidates will have extensive experience in marketing research and data analysis, capable of providing actionable insights to executives. This role offers competitive compensation and the chance to impact healthcare strategies.

Benefits

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability

Qualifications

• Bachelor's degree or equivalent years of direct experience.
• 7 or more years of Marketing research experience.
• 7 or more years of data analysis experience.
• Ability to write queries and create reports in Access and Excel.

Responsibilities

• Perform data analysis on consumer behavioral data to support learning plans.
• Provide insights and translate analysis results into actionable recommendations.
• Advise executives on significant matters and develop strategies.
• Exercise independent judgment on complex issues.

Skills

Data analysis proficiency

Statistical methods

Data visualization tools

Market research methodologies

Strategic thinking

Communication skills

Education

Bachelor's degree or equivalent experience

Master's degree or other graduate degree

Tools

Tableau

Power BI

CRM systems

Job description

Become a part of our caring community and help us put health first

Overview

The Market Research Lead performs data analysis supporting learning plans via management and usage of consumer behavioral, demographic, and attitudinal data. The Market Research Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

The Market Research Lead uses data analytics to provide insights in support of new insights, translates results of analyses into actionable recommendations. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision. Uses independent judgment requiring analysis of variable factors and determining the best course of action.

Use your skills to make an impact

Responsibilities

• Perform data analysis on consumer behavioral, demographic, and attitudinal data to support learning plans.

• Provide insights and translate analysis results into actionable recommendations for decision-makers.

• Advise executives to develop functional, often segment-specific strategies on significant matters.

• Exercise independent judgment on complex issues and work with minimal supervision.

Analytical & Technical Skills

• Proficiency in data analysis and interpretation to derive actionable insights from complex datasets.

• Strong capability in statistical methods and data visualization tools (e.g., Tableau, Power BI) to present findings effectively.

• Familiarity with data analytics tools, CRM systems, and market intelligence platforms.

Market Research Expertise

• In-depth knowledge of market research methodologies, including qualitative and quantitative techniques.

• Experience in analyzing pharmacy, PBM and payer industry trends, competitive landscape, and consumer/patient behavior to inform strategic decisions.

Strategic Thinking

• Ability to develop and implement strategic plans that align with organizational goals.

• Proven experience in identifying growth opportunities and potential market risks.

Communication & Business Acumen

• Exceptional verbal and written communication skills to convey insights and recommendations to diverse audiences, including senior leadership.

• Ability to create compelling presentations and reports that influence decision-making.

• Understanding of commercial payer operations, healthcare regulations, and reimbursement models.

• Ability to assess the financial implications of strategic decisions and market trends.

Technical Proficiency

• Familiarity with data analytics tools, CRM systems, and market intelligence platforms.

Required Qualifications

• Bachelor's degree or equivalent years of direct experience

• 7 or more years of Marketing research experience

• 7 or more years of data analysis experience

• Understanding and experience with a variety of research methodologies

• Ability to write queries, create forms, reports and documents in Access and Excel

• Project management experience

• Experience communicating complex and functional strategies to senior management.

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's degree or other graduate degree

• Experience in the health insurance industry

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work At Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

• Satellite, cellular and microwave connection can be used only if approved by leadership.

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

SSN Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule & Compensation

Scheduled Weekly Hours 40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$126,300 - $173,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits & About Us

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-23-2025

About CenterWell Pharmacy

CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. We also provide flexible scheduling options, clinical certifications, leadership development programs and career coaching, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources