Market Representation Specialist

Ford Motor Company; Irvine (CA); Remote; USD 70,000 - 100,000; Full time

Job summary

A leading automotive company is seeking a Business Consultant to support Dealers by ensuring compliance with standards, improving customer satisfaction, and achieving sales growth. This role requires strong analytical and leadership skills, with extensive experience in dealership operations and financial analysis. The successful candidate will be a problem-solver with excellent communication abilities, driving results in a flexible and collaborative work environment.

Benefits

Medical coverage

Family care days

Parental leave

Family building benefits

Vehicle discounts

Tuition assistance

Employee resource groups

Community service days

Paid holidays

Additional vacation options

Qualifications

• Field experience with dealerships and dealer contacts is essential.
• Experience in analyzing data and creating reports and presentations.
• Expertise in Microsoft Office suite required.

Responsibilities

• Support Dealers in adhering to performance standards.
• Conduct performance assessments and develop improvement strategies.
• Monitor quality and brand standards across the network.

Skills

Financial analysis

Business development

Operational management

Analytical skills

Interpersonal skills

Communication skills

Leadership skills

Problem-solving mindset

Attention to detail

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Ford data systems

Job description

In this position, the focus is to support Dealers in the Region to ensure compliance with the Sales and Service Agreement, achieve growth in sales & market share, and improve customer satisfaction while maintaining the financial health of the dealership and network. The role involves providing Business consulting and handling day-to-day market rep and contract-related questions.

Qualifications

• Strong understanding of financial analysis, business development, and operational management.
• Ability to travel as needed to support Dealer locations.
• Proven ability to analyze data, identify trends, and implement strategies.
• Problem-solving mindset with multi-tasking capabilities.
• Bachelor's Degree.
• Dealer contact experience is mandatory.
• Multiple years of knowledge of dealership operations are mandatory.
• Experience in creating meaningful analysis through reports and presentations.
• Strong leadership skills and ability to interface with all management levels.
• Excellent interpersonal and communication skills, both written and verbal.
• Team-oriented with relationship-building skills.
• Self-starter with a strong drive for results, analytics skills, and business acumen.
• Commitment to process discipline and continuous improvement.
• High attention to detail.
• Expertise in Microsoft Office suite.
• Working knowledge of Ford data systems such as EIS, DPES, CBS, TSO2, FBMI, GOLDD, Dealer Statements on the Web, etc.

Preferred

• Market Representation experience.

We encourage candidates who believe they can bring value to Ford Motor Company to apply, even if they don't check every box or have different experiences.

We offer a flexible work environment with benefits including medical coverage, family care days, parental leave, family building benefits, vehicle discounts, tuition assistance, employee resource groups, community service days, paid holidays, and additional vacation options.

This position is classified as salary grade 8. For more information on salary and benefits, visit: https://fordcareers.co/GSRSP3

Visa sponsorship is not available. Applicants must be authorized to work in the U.S. and will undergo verification. Ford is an Equal Opportunity Employer. Reasonable accommodations are available for applicants with disabilities.

#LI-Remote #LI-FordCredit #LI-LB1

Responsibilities include:

• Providing ongoing support and guidance to Dealers to ensure adherence to standards and performance metrics.
• Conducting performance assessments and developing improvement strategies.
• Collaborating with teams to address operational and customer service needs.
• Staying informed on industry trends and providing strategic recommendations.
• Developing business plans with Dealers to meet targets.
• Monitoring quality and brand standards across the network.
• Facilitating communication between Dealers, Franchising, and support teams.