Market Operations Lead - Volunteer Program

The Food Bank for Central & Northeast Missouri; Columbia (SC); On-site; USD 22,000 - 23,000; Full time

Job summary

The Food Bank for Central & Northeast Missouri is seeking a Market Associate to support daily operations in The Market. You will lead volunteers, assist neighbors, and maintain a welcoming, efficient environment for food distribution.

Responsibilities include organizing donations, supervising stocking and checkout, and coordinating with the Market Manager to ensure safety and quality. This role requires strong teamwork and reliable communication.

Qualifications

• Comfortable leading, coaching, and instructing individuals and groups.
• Excellent customer service and interpersonal skills.
• Sensitive to the needs of neighbors experiencing food insecurity, with dignity and respect.
• Committed to safety practices in a warehouse environment.
• Able to lift 50 pounds and handle loads with lifts and equipment.
• Basic computer skills and adaptability to changing duties.
• Strong oral and written communication; capable of prioritizing multiple tasks.
• Collaborative team player and Food Handler’s permit eligible within 30 days.

Responsibilities

• Assign, organize, and monitor volunteer activities such as stocking Market shelves and sorting donations.
• Receive, inspect, sort, and organize incoming donations for safe storage and distribution.
• Maintain cleanliness, organization, and safety across Market, warehouse, cooler, and volunteer areas.
• Monitor product quality and FIFO distribution of perishable foods.
• Assist neighbors, volunteers, and guests with checkout and shopping needs.
• Promote a welcoming, respectful shopping experience with neighbors and partners.
• Communicate operational needs and inventory issues to Market Manager and Director.
• Support special events, trainings, and other Market initiatives.
• Identify opportunities to improve efficiency and neighbor experience.

Skills

Leadership

Customer service

Food safety

Basic computer skills

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

The Food Bank for Central & Northeast Missouri is seeking a Market Associate to support daily operations in The Market. You will lead volunteers, assist neighbors, and maintain a welcoming, efficient environment for food distribution.

Responsibilities include organizing donations, supervising stocking and checkout, and coordinating with the Market Manager to ensure safety and quality. This role requires strong teamwork and reliable communication.