Market Manager

RAS Logistics LLC; Madison (WI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

RAS Logistics LLC is seeking a market-leading Market Manager to oversee final mile delivery operations. You will manage Supervisors and Delivery Drivers, drive performance, customer satisfaction, and market growth while ensuring compliance and profitability across the Madison region.

The role requires strong communication, data-driven decision making, and hands-on leadership in the field, with a focus on route optimization, client relationships, and team development to deliver reliable service

Qualifications

• 4+ years of leadership in logistics, transportation, or last-mile delivery.
• Strong analytical, organizational, and decision-making abilities.
• Excellent written and verbal communication skills.
• High school diploma or GED required; bachelor's preferred.

Responsibilities

• Oversee daily delivery operations ensuring timely, safe deliveries.
• Troubleshoot service, safety, and customer escalations.
• Manage budget performance, payroll approvals, and driver settlements.
• Maintain route plans and build client relationships.
• Use systems to monitor performance metrics and reporting.
• Lead recruitment and development of delivery teams.

Skills

Leadership

Analytical thinking

Communication

Safety procedures

Driver's license

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Logistics software

Job description

Description

Job description:

We are seeking a dynamic and results-driven Market Manager to lead and oversee final mile delivery operations, driving performance, customer satisfaction, and market growth. This critical leadership role will manage Supervisors and Delivery Drivers while ensuring operational excellence, compliance, and profitability.

This role requires exceptional communication and problem-solving skills, strong operational expertise, and the ability to work independently while making sound, data-informed decisions.

Key Responsibilities

Operations Management

• Oversee daily operations, ensuring timely and safe delivery of products
• Troubleshoot service, safety, and customer escalations throughout the day
• Manage budget performance, accounts receivable, and driver settlements
• Meet or exceed key performance metrics (QOS, TDI, On-Time Delivery, etc.)
• Perform regular field audits to ensure compliance and delivery quality
• Implement strategies for continuous improvement in efficiency and customer service

Delivery Team Leadership

• Supervise, coach, and motivate Supervisors and Drivers (employees and/or ICs)
• Lead recruitment, onboarding, and retention efforts for delivery teams
• Maintain a strong presence in the field to engage and develop delivery personnel

Client & Customer Focus

• Ensure accurate route planning and delivery team assignments
• Build and maintain strong relationships with clients and customers
• Communicate proactively with stakeholders to resolve issues and ensure satisfaction

Administrative Duties

• Manage internal reporting, payroll approvals, and compliance documentation
• Use company systems and tools to monitor operations and performance metrics
• Assist with special projects or duties as assigned by leadership

Requirements

Requirements

Qualifications & Skills

• 4+ years of leadership experience in logistics, transportation, or last-mile delivery
• Strong analytical, organizational, and decision-making skills
• Excellent interpersonal and communication abilities (written & verbal)
• Proficiency with Microsoft Office Suite and logistics software
• Ability to read and interpret safety procedures, SOPs, and regulatory materials
• Must have a valid driver’s license and reliable transportation
• High school diploma or GED required; Bachelor's degree preferred

Join our team as a Market Manager and contribute to our mission of delivering exceptional value to our customers while driving the success of our organization!

Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Madison, Milwaukee & Neenah

Willingness to travel:

• 25% (Preferred)

Work Location: In person