Market Logistics Dispatcher

Sunbelt Rentals; Decatur (GA); Sur place; USD 65 000 - 89 000; Plein temps

Avantages offerts par ce poste

Health, Dental and Vision plans

401(k) Match

Vacation and holidays

Tuition Reimbursement Options

EAP

Résumé du poste

Sunbelt Rentals is seeking a Dispatch Supervisor to manage drivers across a market, ensuring prompt equipment receipt and delivery per DOT standards. You will hire, train, and coach staff, oversee schedules, and coordinate with stores to meet customer needs.

The role requires a Bachelor’s degree or equivalent plus 5+ years of dispatching experience, with strong communication and leadership skills. Competitive benefits and extensive on‑the‑job training are offered.

Qualifications

• Bachelor’s degree or equivalent work experience plus 5+ years of prior dispatching experience.

Responsabilités

• Models and ensures Sunbelt safety procedures are followed.
• Hires, trains, mentors, and coaches dispatch staff for pickup/delivery of equipment.
• Manages team work, safety, and performance across market geography.
• Ensures timely dispatch and transfer of equipment and consumables.
• Creates and monitors drivers’ schedules and logs.
• Coordinates with Dispatch Coordinators to finalize rental contracts promptly.
• Reviews daily/weekly driver logs per DOT standards.
• Ensures daily truck inspections and safe driving practices.
• Maintains strong customer service with internal/external clients.

Connaissances

Dispatching

Leadership

Customer service

Communication

Formation

Bachelor’s degree or equivalent

Description du poste

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth.

Job Description Summary

Position Objective: Manages Drivers across a market to ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt locations in accordance with company and DOT standards.

Position Responsibilities

• Models and ensures all Sunbelt safety procedures are followed
• Responsible for the hiring, training, mentoring and coaching of employees who coordinate and perform pick‑up and delivery of equipment
• Manages the team’s work and delegation and is accountable for the team’s safety and performance
• Orchestrates the timely and accurate dispatch of rental equipment and tools to customers across assigned market or geography
• Orchestrates the transfer of equipment and consumables across the defined market as needed
• Creates and monitors drivers’ schedules
• Works with Dispatch Coordinators to ensure timely creation and closing of rental contracts is occurring and not impeding delivery/pickup efficiency
• Reviews daily and weekly driver logs in accordance with company and DOT standards
• Ensures drivers are performing daily truck inspections in accordance with company and DOT standards
• Ensures drivers are operating in a safe and courteous manner consistent with Sunbelt’s Policy and Procedure guidelines
• Works closely with store locations to ensure customer’s equipment needs are met
• Handles customer (internal and external) complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt
• Reports problems to supervisor in a timely and accurate manner and follow‑up to ensure problem resolution
• Provides adequate feedback to the Counter and Service Departments regarding the timely delivery and receipt of equipment
• Works with Dispatch Coordinators and branch locations to ensure driver on yard time is minimal

Requirements

• Education & Experience: Bachelor’s degree or equivalent work experience plus 5+ years of prior dispatching experience
• Knowledge of the applications of the construction/industrial equipment industry
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations
• Demonstrated excellent customer service, communication, organizational and leadership skills
• Working knowledge of the delivery area

Base Pay Range: $64,790.00 - 89,086.80 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full‑time employees. This package includes:

Benefits

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short‑term and long‑term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards
• 12‑25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Sunbelt Rentals supports service members.

Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow! A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet.

With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers.

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts. Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration