Market Leader, Fiber Construction & Field Ops

Pacific Tech Communications Inc.; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive wage (DOE)

Travel within market may be required

CDL preferred

Job summary

Pacific Tech Communications seeks an Area Manager - Fiber Construction to oversee field operations in Austin, TX. You will lead Construction Managers, drive safety, quality, and profitability, and deliver multi-market fiber projects on schedule and within budget.

Responsibilities include coordinating crews, enforcing systems, reporting to leadership, and maintaining strong client and vendor relationships. Travel within market and CDL preferred are noted as part of duties.

Qualifications

• 7+ years of experience in fiber construction / OSP telecom operations.
• 3+ years of leadership experience managing managers or multi-crew operations.
• Strong experience with aerial and underground fiber construction.
• Experience with HDD/boring, splicing, and restoration workflows.
• Proven ability to manage multi-market or multi-state projects.

Responsibilities

• Own performance of assigned market(s), including production, safety, quality, and profitability.
• Lead and manage multiple Construction Managers across fiber construction projects.
• Ensure successful execution of aerial, underground, HDD, splicing, and restoration work.
• Drive consistency across crews, projects, and regions.
• Provide direct oversight to Construction Managers, Supervisors, and field teams.
• Establish KPIs, expectations, and accountability structures.
• Coach and develop leadership to improve scalability and performance.
• Partner with recruiting to forecast workforce needs and support hiring efforts.
• Ensure proper onboarding and alignment of W2 employees, 1099 contractors, and vendors.
• Enforce use of systems (CRM, ATS, PM tools) for job tracking and reporting.
• Maintain visibility into crew capacity, production metrics, project progress, and risk factors.
• Standardize workflows across all teams to reduce operational variance.
• Ensure accurate and timely reporting to leadership.
• Serve as escalation point for client issues within the market.
• Maintain strong relationships with clients, municipalities, and partners.
• Participate in project reviews, client meetings, and site visits.
• Ensure execution aligns with contractual obligations and expectations.
• Enforce OSHA standards and PTC safety programs across all projects.
• Ensure all crews and vendors meet compliance requirements.
• Oversee quality control, inspections, and client standards.
• Promote a culture of safety, documentation, and accountability.
• Oversee onboarding and performance of subcontractors.
• Ensure vendors operate within PTC standards and contractual requirements.
• Partner with internal teams for vendor vetting and onboarding.
• Address performance issues and elevate as needed.

Skills

Fiber construction leadership

Construction manager leadership

Multi-market project management

Aerial and underground fiber

HDD/boring, splicing, restoration

Tools

CRM

ATS

PM tools

Job description

Pacific Tech Communications seeks an Area Manager - Fiber Construction to oversee field operations in Austin, TX. You will lead Construction Managers, drive safety, quality, and profitability, and deliver multi-market fiber projects on schedule and within budget.

Responsibilities include coordinating crews, enforcing systems, reporting to leadership, and maintaining strong client and vendor relationships. Travel within market and CDL preferred are noted as part of duties.