Market Grille Clerk

Hy-Vee Inc; Virginia; On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee in Virginia is seeking a Market Grille Clerk to provide prompt, friendly service, greet customers, take orders, and help ensure food quality and freshness. You will work at the Market Grille counter, answer phones, and assist with stocking and maintaining a clean, efficient work area.

The role also includes operating the department register, processing payments, and collaborating with team members to deliver a positive customer experience in a busy store environment.

Qualifications

• No education required; training provided.
• Six months or less of similar work experience; prior food service experience is a plus.
• Stand and perform tasks for long periods; follow safety and hygiene guidelines.

Responsibilities

• Provide prompt, friendly customer service; greet customers with a smile and be helpful.
• Take customer orders at the Market Grille counter and answer phones promptly.
• Review daily orders, anticipate product needs, and replenish stock as needed.
• Pull product from cooler/freezer; ensure adequate food supply and freshness.
• Maintain a clean, sanitary work area and manage invoices and packaging as needed.
• Operate the department register; handle payments and make change.

Skills

Customer service

Teamwork

POS experience

Education

No education required

Tools

POS system

Job description

Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title: Market Grille Clerk Department: Market Grille FLSA: Hourly Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

What You'll Do

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
• Review daily orders, anticipate product needs, and prepare and replenish product as necessary
• Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
• Handle food safely and review the status and appearance of food for freshness at all times
• Maintain a clean, sanitary work area throughout your shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform simple addition and subtraction, copy figures, and count and record accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Education and Experience

• No education requirement; we will provide all the training you need to succeed
• Six months or less of similar or related work experience; prior food service experience is a plus

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role is performed in a store kitchen environment where things stay busy and engaging throughout your shift. You'll have exposure to noise, equipment movement, temperature extremes, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.