Market Grille Clerk

Hy-Vee, Inc.; Dubuque (IA); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Hy-Vee, Inc. is seeking a Market Grille Clerk in Dubuque, IA. You will be at the center of customer service, taking orders, handling payments, and keeping the Market Grille area clean and well-stocked. The role emphasizes teamwork, food safety, and a friendly shopping experience for every customer.

The ideal candidate is 18+, able to work overnight shifts, and ready to learn in a fast-paced store environment with supportive colleagues and clear policies.

Qualifikationen

• No formal education requirement; Hy-Vee provides training.
• Six months or less of similar or related work experience; prior food service experience is a plus.
• Ability to stand for long periods and perform repetitive tasks in a fast-paced food service environment.
• Must be 18 years or older and available for overnight shifts.

Aufgaben

• Provide prompt, friendly customer service at the Market Grille counter.
• Take customer orders and answer phones with accurate, helpful service.
• Review daily orders; anticipate product needs and replenish stock as needed.
• Handle food safely and maintain a clean, sanitary work area throughout your shift.
• Operate the department register and process payments; assist with stocking and pricing.

Kenntnisse

Customer service

Communication

Teamwork

Basic math

Jobbeschreibung

Additional Considerations (if Any)

Overnight Shifts, Must be 18+

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title

Market Grille Clerk

Department

Market Grille

FLSA

Hourly

Revision Date

07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Market Grille Clerks are at the center of one of the most exciting parts of the Hy-Vee store, serving up fresh, made-to-order food and creating a warm, welcoming experience for every customer who walks up to the counter. In this role, you'll keep things running smoothly by staying on top of orders, handling food safely, and working as part of a team that takes pride in quality and service.

If you enjoy a fast-paced environment, like working with food, and love making customers happy, this could be a great fit for you.

What You'll Do

• Provide prompt, friendly customer service, greeting customers with a smile, learning their names, and going the extra mile to make every visit a positive one
• Take customer orders at the Market Grille counter and answer the telephone promptly, providing helpful service including taking product orders
• Review daily orders, anticipate product needs, and prepare and replenish product as necessary
• Pull product from the cooler or freezer to prepare for cooking and ensure an adequate food supply is ready and on hand
• Handle food safely and review the status and appearance of food for freshness at all times
• Maintain a clean, sanitary work area throughout your shift
• Check in product, put product away, and review invoices as needed
• Run the department register, receive payment, and make change where applicable
• Remove trash in a timely manner and wash dishes as necessary
• Price and order product and deliver orders as needed
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy‑Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Follow detailed written or verbal instructions and work through tasks with a few concrete variables
• Perform simple addition and subtraction, copy figures, and count and record accurately
• Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
• Work effectively as part of a team to deliver a great customer experience

Reporting Relationships

Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers

Education And Experience

• No education requirement; we will provide all the training you need to succeed
• Six months or less of similar or related work experience; prior food service experience is a plus

Physical Requirements

• Frequently stand and walk throughout a shift in sales, food service, or delivery areas
• Where applicable to the role: ability to safely use sharp knives and blades for food preparation
• Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
• Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
• Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This role is performed in a store kitchen environment where things stay busy and engaging throughout your shift. You'll have exposure to noise, equipment movement, temperature extremes, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Are you ready to smile.

Employment is contingent upon the successful completion of a pre employment drug screen.