Market Food & Beverage Outlet Manager

Spire Hospitality; Birmingham (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality management company is looking for a Market Food and Beverage Outlet Manager to oversee operations at two hotels in downtown Birmingham. This pivotal role involves ensuring outstanding guest services, managing staff, and maintaining high-quality standards in food and beverage services. Ideal candidates will have a strong background in food service, relevant certifications, and a commitment to enhancing guest experiences.

Benefits

Early pay or earned wage access

Comprehensive full-time benefits package

Paid time off

Hotel discounts

Qualifications

• 3-years' experience in food & beverage, culinary, event management or related field preferred.
• Alcohol Beverage Servers Certification required.
• Food Handlers Certification required.

Responsibilities

• Deliver exceptional customer service.
• Foster strong working relationships within Food & Beverage and hotel departments.
• Evaluate cost effectiveness and implement measures.

Skills

Customer Service

Team Coordination

Cost Evaluation

Education

High school diploma or its equivalent

Job description

The Redmont Hotel, Curio by Hilton and The Kelly Birmingham, Tapestry Collection are nestled in the heart of downtown Birmingham with easy access to the city’s theater district and the Birmingham Civil Rights Institute.

As Birmingham’s longest-running hotel since its opening in 1925, The Redmont effortlessly combines 1920s charm with contemporary luxury. Guests can enjoy a state-of-the-art fitness center, complimentary WiFi, and stunning rooftop views while savoring a signature cocktail.

Overlooking downtown Birmingham, The Kelly Birmingham, is within walking distance of several restaurants, bars, and attractions. Alabama Theatre, Regions Field, Birmingham Museum of Art, and Birmingham Jefferson Convention Complex are less than two miles away. We're also 15 minutes from the airport.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. (MAKE THIS CORRECT FOR PTB OR PTX) PTB just remove M, PTX only early pay and 401k

Join our Food & Beverage – Outlets TEAM in this pivotal role, where you'll deliver outstanding Guest Services and ensure the seamless operation of our Outlet services. As a Market Food and Beverage Outlet Manager for The Kelly and Redmont Hotels, you will coordinate and inspire our outlet staff to deliver exceptional products and outstanding service to our restaurant and bar customers.

Essential Job Functions:

• Deliver exceptional customer service by setting a positive example, promptly addressing guest requests, concerns, and complaints to ensure overall satisfaction
• Foster strong working relationships within Food & Beverage and other hotel departments
• Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met
• Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures
• Interview, hire, and train in the procedures and techniques of Food & Beverage for the efficient operation of the outlet
• Ensure proper cleanliness, use, repair of all F&B equipment and closet/storage areas

Hotel Specific: (Omit category if nothing property specific is required)

• We recommend no more than 3 additional bullet points if there are property-specific duties that need to be added that are not listed above.
• Remove the Hotel Specifics section if there is nothing additional needed.
• Example: $1000 Sign On Bonus, please don’t put in Job Title
• Salary/Pay requirements because of state (CA, WA, NY, CO, MD, MA)

Physical Demands:

• Grasp, lift, carry or transport up to 40 pounds and to operate various food and beverage equipment
• Work most of the shift standing and moving about in the restaurants and kitchen areas

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• 3-years' experience in food & beverage, culinary, event management or related professional area preferred
• Alcohol Beverage Servers Certification required
• Food Handlers Certification required
• OSHA certification or equivalent knowledge of OSHA regulations
• Basic mathematical skills to prepare financial reporting

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.