Market Engagement Program Manager

National Grid; Waltham (MA); Hybrid; USD 125,000 - 146,000; Full time

Job summary

National Grid in Waltham, MA is seeking a Market Engagement Program Manager to join our Trade Partnerships and Commercial team. This hybrid role supports energy efficiency and electrification programs by building relationships with manufacturers, contractors, engineers, distributors, and other market leaders.

You will identify opportunities, collect industry insights, and develop engagement strategies that improve customer experience and program performance for commercial, industrial, and

Qualifications

• Bachelor's degree in a related field.
• A minimum of 3 years experience in energy efficiency, electrification, stakeholder engagement, business development, program management, sales, or market development.
• Experience building and managing relationships with industry stakeholders such as manufacturers, distributors, contractors, engineering firms, trade allies, or industry associations.
• Strong communication, presentation, facilitation, and relationship management skills.
• Strong analytical and problem-solving skills, with the ability to turn market insights into actionable recommendations.
• Ability to work independently, manage multiple priorities, and collaborate across cross-functional teams.
• Experience working with commercial, industrial, and municipal customers or stakeholders.
• Ability to travel as needed; mileage reimbursement is available.
• Valid driver's license with clean driving record.

Responsibilities

• Build relationships that drive clean energy adoption with manufacturers, contractors, engineers, distributors, and other industry leaders.
• Lead strategic market initiatives that expand participation in energy efficiency and electrification programs.
• Turn market insights into action by identifying opportunities to improve customer experience and program performance.
• Represent National Grid across the industry through events, partnerships, training sessions, and stakeholder engagement.
• Help solve market challenges and accelerate the adoption of innovative energy technologies.

Skills

Strategic communication

Stakeholder engagement

Market analysis

Cross-functional collaboration

Business development

Education

Bachelor's degree

Job description

About us

National Grid is seeking a Market Engagement Program Manager to join our Trade Partnerships and Commercial team in Waltham, MA. This is a hybrid role that can be out of any of our Massachusetts locations.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating, and our expertise and track record put us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Whether you’re building relationships with industry leaders, shaping engagement strategies that support clean energy adoption, or helping customers access innovative energy solutions, you’ll play a key role in advancing energy efficiency and electrification across the communities we serve.

Job Purpose

In this role, you’ll help shape the future of clean energy by building relationships with key industry partners and driving the adoption of innovative energy solutions. Working with manufacturers, contractors, engineers, architects, distributors, and other market leaders, you’ll identify opportunities, gather industry insights, and develop engagement strategies that encourage participation in energy efficiency and electrification programs. Your work will directly support customers in reducing energy use, advancing sustainability goals, and accelerating the transition to a cleaner energy future.

Key Accountabilities

• Build relationships that drive clean energy adoption with manufacturers, contractors, engineers, distributors, and other industry leaders.
• Lead strategic market initiatives that expand participation in energy efficiency and electrification programs.
• Turn market insights into action by identifying opportunities to improve customer experience and program performance.
• Represent National Grid across the industry through events, partnerships, training sessions, and stakeholder engagement.
• Help solve market challenges and accelerate the adoption of innovative energy technologies.

Qualifications

Required:

• Bachelor's degree in a related field.
• A minimum of 3 years experience in energy efficiency, electrification, stakeholder engagement, business development, program management, sales, or market development.
• Experience building and managing relationships with industry stakeholders such as manufacturers, distributors, contractors, engineering firms, trade allies, or industry associations.
• Strong communication, presentation, facilitation, and relationship management skills.
• Strong analytical and problem-solving skills, with the ability to turn market insights into actionable recommendations.
• Ability to work independently, manage multiple priorities, and collaborate across cross-functional teams.
• Experience working with commercial, industrial, and municipal customers or stakeholders.
• Ability to travel as needed; mileage reimbursement is available.
• Valid driver's license with clean driving record.

Preferred:

• Knowledge of Mass Save programs and commercial and industrial energy efficiency markets.
• Understanding of electrification initiatives and the factors that influence customer adoption of energy solutions.
• Knowledge of energy policy, regulation, customer experience, and energy efficiency best practices.
• Familiarity with commercial building systems, HVAC technologies, heat pumps, weatherization measures, and emerging clean energy technologies.
• Experience helping customers, partners, or organizations identify and implement energy‑saving solutions.

More Information

Why Join National Grid?

• Help shape the future of clean energy by advancing energy efficiency and electrification across commercial, industrial, and municipal markets.
• Build a powerful industry network by partnering with manufacturers, contractors, engineers, distributors, and other market leaders.
• Lead meaningful, high-visibility initiatives that influence technology adoption and drive real customer impact.
• Collaborate with experts across the business in sales, strategy, program management, and clean energy innovation.
• Grow your career with a company committed to sustainability, innovation, and delivering energy solutions that benefit customers and communities.

Salary

$125,000 - $146,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

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