Market Engagement Partner

U.S. Bank; Columbus (OH); On-site; USD 105,000 - 124,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Market Engagement Partner in Columbus, OH to translate business priorities into field actions that drive growth.

You will design and deliver engagement plans, partner with Product, Sales, and field teams, and create resources to help bankers adopt new practices. The role requires a strong ability to turn complex information into actionable content, plus excellent communication and collaboration skills with stakeholders across products and regions.

Qualifications

• Bachelor’s degree or equivalent work experience
• Typically 10+ years of related experience
• Knowledge of business banking products and sales processes
• Experience supporting adoption campaigns and large-scale communication plans
• Ability to translate complex information into actionable content for frontline teams
• Strong written and verbal communication
• Proficiency with productivity, presentation, collaboration, and project management tools
• Ability to collaborate across teams and manage multiple priorities

Responsibilities

• Design and deliver market engagement that translate priorities into field actions
• Partner with Product, Sales, and field partners to identify adoption opportunities
• Create sales enablement resources, including meeting content, playbooks, and leader guides
• Reinforce engagement strategies through sales routines and channels
• Gather feedback to understand resonance, barriers, and improvement opportunities
• Track engagement activities and adoption indicators for reporting and continuous improvement

Skills

Market engagement

Sales enablement

Product launches

Content creation

Stakeholder management

Project management

Communication skills

Training materials

Attention to detail

Collaboration

Education

Bachelor’s degree, or equivalent work experience

Tools

Productivity tools

Presentation tools

Collaboration tools

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As a Market Engagement Partner, you will bring market engagement plans to life by inspiring business bankers to understand, adopt, and act on the products, tools, and best practices that support effective client conversations and drive business growth. You will turn business priorities into clear, actionable engagement strategies that help bankers understand what matters, why it matters, and how to apply it in the field to build confidence, accelerate adoption, and create measurable business impact. The ideal candidate is a dynamic, sales-minded communicator who understands how business bankers absorb information, what motivates action, and how to translate priorities into belief, confidence, and measurable adoption.

Key Responsibilities:

• Design and deliver effective market engagement that translate business priorities into clear field actions, helping business bankers understand expectations, adopt new behaviors and drive business growth.
• Partner with Product, Sales, and field partners to identify adoption opportunities, clarify banker needs, and shape messages and resources that build banker belief, confidence, and commitment to act.
• Create and support sales enablement resources, including meeting content, playbooks, talking points, and leader guides that prepare bankers and leaders for effective execution.
• Reinforce engagement strategies through sales routines and communication channels to sustain momentum, strengthen consistency, and support adoption in the field.
• Gather banker, sales leader, and stakeholder feedback to understand what is resonating, identify barriers, and improve future engagement efforts.
• Track engagement activities, milestones, feedback themes, and adoption indicators to support reporting and continuous improvement.
• Build trusted working relationships with Product, Sales, Communications, Learning & Development, and field partners to deliver timely, aligned engagement that supports banker readiness and action.

Basic Qualifications:

• Bachelor’s degree, or equivalent work experience
• Typically 10 or more years of related experience

Preferred Qualifications:

• Knowledge of business banking products, sales processes, banker or field team engagement, product launches, or client engagement strategies.
• Experience supporting adoption campaigns, employee engagement initiatives, sales activation efforts, or large-scale communication plans.
• Ability to turn complex information into simple, actionable content for frontline teams and leaders.
• Comfort working with subject matter experts, sales partners, and business stakeholders to clarify requirements and deliver high-quality resources.
• Proficiency with common productivity, presentation, collaboration, and project management tools.
• Experience supporting sales enablement, internal communications, project coordination, change management, training, sales operations, or related business initiatives.
• Strong written and verbal communication skills, with the ability to make information clear, practical, and easy for sales teams to use.
• Experience creating or maintaining communications, presentations, guides, training materials, or business resources.
• Ability to collaborate across teams, follow through on commitments, and execute work with clarity, professionalism, and urgency.
• Strong organization, attention to detail, and ability to manage multiple priorities, timelines, and deliverables.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.