Market Development Manager: Access & Growth Leader

Mind 24-7; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

401(k) plan

Paid time off

Job summary

Mind 24-7 in Scottsdale, AZ is hiring a Market Development Manager to drive patient volume through disciplined referral development and strong relationship management. This non-commission role focuses on conversion, referral quality, and ethical standards as the company scales its access initiatives.

You will partner with Clinical and Operations leaders, manage a defined territory, and log CRM activity daily to support growth and care access strategies across the Phoenix area.

Qualifications

• Proven track record in market-facing execution.
• Ability to develop and maintain referral networks.
• Strong communication of referral pathways to diverse stakeholders.
• CRM documentation and territory insights are routine.

Responsibilities

• Build and maintain referral relationships with hospitals, EMS, schools, and behavioral health providers.
• Own a defined territory aligned with clinical sites and clearly communicate referral pathways to partners.
• Execute daily field activity with multiple in-person touches per day to drive volume.
• Log all activity in the CRM within 24 hours to maintain accurate territory insights.
• Collaborate with clinical leaders to improve referral-to-arrival conversion and reduce LWOBE.
• Support market expansion by aligning outreach with payer strategies and new clinic launches.
• Ensure compliance with healthcare regulations and Mind 24-7 standards in every interaction.
• Report to the VP of Growth (dotted line to COO) to ensure alignment.

Skills

Market development

Territory management

Relationship building

CRM proficiency

Analytical mindset

Communication skills

Job description

Mind 24-7 in Scottsdale, AZ is hiring a Market Development Manager to drive patient volume through disciplined referral development and strong relationship management. This non-commission role focuses on conversion, referral quality, and ethical standards as the company scales its access initiatives.

You will partner with Clinical and Operations leaders, manage a defined territory, and log CRM activity daily to support growth and care access strategies across the Phoenix area.