Market Development Manager

Exagen Inc.; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Job summary

Exagen Inc. is seeking dynamic, high-performing sales professionals to join our commercial sales organization in the Denver territory. This role focuses on driving growth, aligning to corporate objectives, and exceeding customer expectations in a patient-focused diagnostics business.

Candidates should reside within commuting distance of Denver and bring 4+ years of top sales performance in healthcare markets, with a life sciences degree. Overnight/weekend travel may be required.

Qualifications

• Requires BA/BS degree in life sciences or equivalent experience.
• Minimum 4 years of top sales performance in diagnostic/pharma or healthcare markets.
• Proven track record of exceeding sales objectives, preferably in diagnostics.
• Able to work with autonomy in a competitive market.

Responsibilities

• Ensures territory meets or exceeds quarterly sales targets.
• Designs and executes territory business plan to exceed growth in defined geography.
• Analyzes territory activity to drive business needs and visits.
• Educates HCPs on Exagen’s DxRx vision and value of products/services.
• Routes travel to access, engage and impact customers.
• Coordinates territory resources for speaker programs and promotional activities.
• Reviews sample test results with HCPs to enhance understanding of diagnostic technology.
• Provides guidance on billing, insurance and reimbursement procedures.
• Collaborates with Regional Sales Director and other stakeholders on pricing agreements.
• Supports accounts with Provider Relations and maintains client database.
• Performs all administrative duties including reporting activity and expenses.

Skills

Sales excellence

Relationship building

Strategic planning

HCP engagement

Education

Bachelor's degree in life sciences

Job description

Exagen is a patient-focused and discovery-driven life sciences company dedicated to transforming the care continuum for patients suffering from debilitating and chronic autoimmune diseases. Our goal is to enable rheumatologists to improve care for patients through the differential diagnosis, prognosis, and monitoring of complex autoimmune and autoimmune-related diseases, including lupus and rheumatoid arthritis. By leveraging our proprietary Cell-Bound Complement Activation Products, or CB-CAPs, technology, we help get to the real cause of a patient’s symptoms and guide their journey to improved health.

About the Opportunity

Our commercial team is a group of passionate, hard-working, fun people aligned to our vision of delivering value to our customers resulting in better patient care.

We are seeking dynamic, award-winning, high-performing sales professionals to join our commercial sales organization.

Location Note

This position supports our Denver territory and candidates must live within commuting distance.

The role’s main objectives

• Drive consistent top-line unit growth
• Align to corporate objectives and utilize all available resources
• Exceed customer expectations

Responsibilities

• Ensures that the territory meets or exceeds all quarterly sales targets and goals
• Designs and executes territory business plan to exceed growth expectations by effectively impacting targeted HCPs and prospective HCPs in a defined geography
• Analyzes and monitors territory activity to ensure reach and frequency metrics are adequate to drive business needs, maximize sales and ensure key HCPs and practices receive at least the minimum number of visits determined to service and grow the practice
• Educates HCPs and staff on Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) vision and the value of Exagen’s products and services for appropriate patient care
• Efficiently routes travel throughout assigned territory geography to access, engage and impact identified and prospective customers
• Determines, analyzes, and executes the coordination of territory resource needs for speaker programs, in-office educational budget, samples, and other promotional resources and activities in alignment with the corporate, region, and territory objectives
• Reviews sample test results with HCPs to enhance their understanding of Exagen's diagnostic technology and value
• Provides appropriate compliant guidance surrounding billing, insurance, and reimbursement procedures to customer’s staff using knowledge of coding, place of service, and product pricing
• Collaborates with the Regional Sales Director, Managed Markets team, and other stakeholders as needed, in the analysis and development of Laboratory Pricing Agreements e.g., Client Bill and other logistics important for customer access to our diagnostic products
• Collaborates with internal Provider Relations (PR) Representatives to support accounts, keep account of activities, update client database, follow-up, provide literature and supplies
• Performs all administrative functions required of the position, including, but not limited to, reporting call activity and customer information into Exagen’s call reporting system in a timely manner, submitting expenses accurately, completing training assignments, etc.

Qualifications

• Bachelor's BA or BS degree with an emphasis in the life sciences, or equivalent experience
• A minimum of 4 years of top sales performance in Diagnostic, Pharmaceutical, and/or other related healthcare markets
• Proven and consistent track record of exceeding sales objectives, preferably in Diagnostics and/or Specialty markets
• Possess superior selling skills developed in highly competitive markets
• Sets high goals and standards of performance and is self-motivated and able to work with a general level of autonomy
• Proven expertise in building strong relationships, influencing and changing customer behavior
• Aptitude for rapid learning and retention of technical and scientific product-related information
• Prior business-to-business sales experience
• Some overnight and weekends may be required