Market Clerk

East Bank Club; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with company match

Profit sharing

Holiday Bonus

Paid Parental Leave

Health insurance

Free workout privileges

Employee discounts

Job summary

East Bank Club in Chicago is seeking a Market Team Member to deliver an outstanding experience for our members. The Market is an EBC staple focused on fresh products and guest service. The role includes checking out members, restocking the shop, and assisting customers with knowledge of products.

You will use POS systems and food shop scales, and help maintain shop presentation. Full-time evening shifts (1:00pm-close) on weekdays and morning shifts (7:00am-3:30pm) on weekends, Sundays required.

Qualifications

• Must have customer service experience.
• Must have cash-handling experience.
• Friendly, organized, and able to work well with others in a team environment.
• Must be authorized to work in the USA. We use E-Verify.
• Ability to lift up to 50 pounds for restocking of beverages.

Responsibilities

• Provide great customer service greeting customers, serving customers, and suggestive selling.
• Pack products in containers for shelving (nuts, dressings, salads, etc.).
• Use Food Shop scales for labeling; knowledge of products.
• Knowledge of POS systems and payment processing.
• Restock shelves with products and rotation of products.
• Maintain shop presentation, sanitation, and cleanliness.
• Attend staff meetings and training sessions.
• Report feedback to management including problems, complaints, suggestions, and compliments.
• Participation in food briefings and tastings to enhance food knowledge.

Skills

Customer service

Cash handling

Teamwork

Communication

Physical stamina

Fast learner

Tools

POS systems

Food scales

Job description

Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Market Team Member to our team! The Market is an EBC Staple. We are looking to add a Market Team Member to our team to deliver an outstanding experience for our members. As a Market Team Member, you will check out members, restock the shop, and assist members as needed.

Pay Rate: $20.00 per hour. This role is considered entry-level.

Full time schedules predominantly evenings (1:00pm-close) on weekdays and mornings on weekends (7:00am-3:30pm).

Sundays are a must and Saturdays probable.

Responsibilities:

• Provide great customer service greeting customers, serving customers, and suggestive selling.
• Pack products in containers in order to put them on shelves for sale (i.e., nuts, dressings, salads, etc.)
• Use of Food Shop scales for labeling products and knowledge of products.
• Knowledge of POS systems and payment processing.
• Restock shelves with products and rotation of products.
• Ability to remain calm and friendly during peak times.
• Show great communication skills and teamwork.
• Professional communication with management, fellow employees, and kitchen staff regarding the needs of the Food Shop.
• Reporting of all feedback, including problems, complaints, suggestions, and compliments, to the management.
• Participation in food briefings and tastings to enhance food knowledge
• Maintain excellence in Shop presentation, sanitation, and cleanliness.
• Attend all necessary staff meetings and training sessions.

• Must be authorized to work in the USA. We use E-Verify.
• Must have customer service experience.
• Must have cash-handling experience.
• Quick learner/self-starter.
• Friendly, organized, and able to work well with others in a team environment.
• Ability to lift up to 50 pounds for the restocking of beverages.

Time Off & Retirement

• Paid Time Off
• 401(k) with company match up to 3%
• Value Sharing (Profit sharing)
• Holiday Bonus
• Paid Parental Leave

Health & Wellness:

• Comprehensive health, vision, and dental insurance
• HSA and FSA enrollment options
• Short- & Long-Term Disability options
• Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage
• Long-Term Care options: Coverage up to 50% of annual income
• Accident and Critical Illness Insurance
• EAP (Employee Assistance Program)
• Pet Insurance through MetLife

Employee Perks:

• Free workout privileges
• Employee discounts in the Pro Shop, Spa & Salon services and in the Market
• Parking and transit benefits (pre-tax deduction)
• Access to Tickets at Work discounts
• Tuition reimbursement

East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.