Market Access Trade Performance Analyst

GlaxoSmithKline; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

GlaxoSmithKline is seeking a TPA Analyst to develop and manage Trade & Distribution performance reporting and FFS contract scorecards for US Commercial operations. You will translate complex data into actionable insights, support contract governance, and drive continuous improvement across Trade analytics processes.

The role requires strong analytical judgment, data accuracy, and the ability to influence stakeholders, partnering with Market Access, Finance, Forecasting, and trading partners to

Qualifications

• Bachelor’s degree or equivalent required.
• 2+ years in Analytics, Finance or related field.
• Experience with pharmaceutical distribution channel and industry trends.
• Experience in data analytics, SQL programming, relational databases, and desktop tools like MS Excel and Power BI.

Responsibilities

• Own and deliver Trade & Distribution performance reporting and FFS contract scorecards with insights for stakeholders.
• Analyze contract and channel performance to identify trends, variances, exceptions and opportunities; communicate findings.
• Execute quarterly FFS payment processes per SOPs and governance processes.
• Conduct research and analysis of customer appeals, distribution events, and performance exceptions to support interpretation of metrics.
• Provide governance recommendations on metric adjustments and cross-functional projects.

Skills

Data Analysis

SQL

Power BI

Excel/Macros

Data Storytelling

Education

Bachelor’s degree or equivalent

MBA/MSIS or equivalent

Tools

Spotfire

SAP

Job description

The TPA Analyst is responsible for developing, delivering, and managing Trade & Distribution performance reporting and Fee-for-Service (FFS) contract scorecards that provide actionable insights to key stakeholders across US Commercial operations. The role applies analytical and business expertise to evaluate customer and channel performance, identify trends and exceptions, support contract governance, and inform tactical and strategic decision-making. The TPA Analyst serves as a subject matter resource for Trade data and FFS performance, partnering across Market Access, Finance, Forecasting, Business Units, Enterprise Account teams, and GSK trading partners, including wholesalers and distributors. The role requires strong analytical judgment, customer focus, and the ability to influence stakeholders by translating complex data into clear insights, identifying root causes, and recommending opportunities for performance and process improvement. The role is also responsible for ensuring data accuracy, operational excellence, compliance with applicable controls, and continuous improvement of Trade analytics and contract performance processes. This includes managing relationships with internal and external partners and identifying opportunities to leverage automation, data, and technology to improve reporting efficiency, scalability, and business value.

Key responsibilities

• Own and deliver Trade & Distribution performance reporting and FFS contract scorecards, ensuring accurate, timely, and meaningful insights are provided to Account Directors, business stakeholders, and authorized trading partners.
• Analyze contract and channel performance to identify trends, variances, exceptions, and opportunities; communicate key findings and recommended actions to stakeholders.
• Execute quarterly FFS payment processes in accordance with established SOPs, SOX controls, contractual requirements, and governance processes.
• Conduct detailed research and analysis of customer appeals, distribution events, and performance exceptions to validate data, identify root causes, and support accurate interpretation of contractual metrics.
• Evaluate distribution-related events and contractual performance on a recurring basis, providing recommendations and supporting governance decisions regarding metric adjustments or business actions.
• Serve as a Trade data subject matter resource for Market Access, Finance, Forecasting, Business Units, and Enterprise Account teams, responding to complex inquiries and translating data into actionable business insights.
• Support cross-functional projects and initiatives involving Trade, Distribution, Market Access, data, analytics and customer performance.

Basic Qualifications

• Bachelor’s degree or equivalent.
• 2+ Years experience in Analytics, Finance or related field.
• Experience with pharmaceutical distribution channel and industry trends.
• Experience in data analytics, SQL programming, relational databases, and desktop tools like MS Excel and Macros, and Power BI.

Preferred Qualifications

• Strong problem-solving, influencing, and process improvement capabilities.
• Demonstrated communication skills, customer focus, and relationship development abilities.
• MBA/MSIS or equivalent experience.
• Experience in the Pharmaceutical Industry.
• Experience using tools like SAP, AI tools and Spotfire for creating management reporting tools.
• Robust customer relationship development skills.
• Ability to lead cross-functional projects and change initiatives.
• Proven ability to integrate, analyze, and disseminate complex data from multiple sources.

Skills

• Business Data Mining
• Data Analysis
• Data Analysis Tools
• Data Mining
• Data Modeling
• Data Storytelling
• SQL Databases
• Statistical Analysis
• Structured Query Language (SQL)

Location and Working Arrangement

This role is hybrid; you must be able to work from a United States office part of the week and attend in-person meetings as required.

Benefits Summary

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - [e-mail]

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Important Notice for Employment Businesses and Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/