Market Access Trade, Marketing Operations Manager

AbbVie; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

AbbVie is seeking a Program Manager for Market Access Trade to oversee contracting and operational execution of Specialty Pharmacy and Data Services programs. You will manage SOWs, amendments, renewals, and related documentation, while coordinating with Trade, Legal, Finance and cross-functional teams to meet deadlines and ensure compliance.

The role focuses on execution of program priorities, tracking invoices and budgets, and maintaining rigorous records.

Qualifications

• 5+ years of experience in healthcare and/or pharmaceutical industry, supporting contracting, program operations, or project management.
• Experience drafting or coordinating contracts, SOWs, amendments and approvals; maintain version control and follow through to execution.
• Strong financial acumen; track purchase orders, review invoices and prepare budget/forecast inputs.
• Proficiency in Word and Excel, including tracked changes and document comparison; learn contract management systems.
• Excellent organizational, planning and coordination skills; manage multiple agreements and deadlines.

Responsibilities

• Draft and revise SOWs, amendments and renewals for assigned programs using approved templates; coordinate redlines and negotiations.
• Coordinate FMV and BFSF reviews, approvals, signature routing and implementation; gather inputs and maintain records.
• Maintain contract trackers and renewal calendars; monitor expirations and approvals; flag delays and risks.
• Coordinate vendor onboarding, PO requests and changes with Procurement, Finance and support teams; gather required approvals.
• Track invoices, spending and PO balances; reconcile discrepancies and resolve issues with vendors and internal partners.
• Prepare inputs for budgets, forecasts and accruals; flag funding gaps and support changes.

Skills

Self-starter

Detail-oriented

Analytical skills

Cross-functional collaboration

Strong communication

Project coordination

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Contract management software

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

Market Access Trade engages channel stakeholders to provide access to products, services and resources that support an exceptional patient experience. The Program Manager supports the day-to-day contracting and operational execution of assigned Specialty Pharmacy and Data services programs. This hands-on role coordinates statements of work, amendments and renewals; maintains contract documentation; supports purchase order and invoice activities; and tracks delivery of contracted services.

The Program Manager works with Trade Account Executives, Strategy & Marketing partners and multiple cross-functional stakeholders to implement approved program requirements accurately and on time. The role requires a self-starter who manages assigned work independently within established processes, follows through on details and escalates issues requiring leadership, Legal, Compliance or financial approval. The focus is execution of established program priorities rather than ownership of portfolio strategy, funding decisions or team leadership.

Responsibilities

• Draft and revise Fee-for-Service (FFS) Statements of Work (SOWs), amendments and renewals for assigned Specialty Pharmacy and Data Services programs using approved templates and requirements. Coordinate redlines and negotiations with Trade Stakeholders and Legal & Compliance partners; elevate nonstandard terms and scope or pricing decisions for review.
• Coordinate Fair Market Value (FMV) and applicable Bona Fide Service Fee (BFSF) reviews, approvals, signature routing and implementation. Proactively gather inputs, follow up on outstanding items and maintain complete records in designated repositories.
• Maintain contract trackers and renewal calendars, monitor expirations and approvals, and prioritize work against business needs. Proactively flag delays, dependencies and service-continuity risks.
• Coordinate vendor onboarding and purchase order requests and changes with Procurement, Finance and support teams. Confirm required approvals and documentation are in place.
• Track invoices, spending and purchase order balances against contracted services and approved funding. Reconcile invoices, investigate discrepancies and follow through with vendors and internal partners to resolve issues.
• Prepare spending, utilization and timing inputs for budgets, forecasts and accruals. Flag funding gaps and purchase order depletion early to program and Finance leads; support approved changes.
• Coordinate approved program launches and contract changes, confirming deliverables, timelines, reporting and handoffs. Monitor services and data submissions; promptly elevate delivery gaps.
• Serve as the day-to-day contracting contact for assigned internal stakeholders. Provide proactive status updates, communicate risks and next steps, and follow up across Trade, Brand Marketing, Patient Services, Finance, Procurement, Legal, Compliance and data/technology teams.
• Follow contracting policies and procedures, maintain audit-ready records and support compliance reviews. Seek guidance on policy changes and exceptions before acting.
• Identify practical workflow, tracker and documentation improvements; support approved updates and communicate changes to affected partners.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years of experience in the healthcare and/or pharmaceutical industry, with relevant experience supporting contracting, program operations, project management or related business processes.
• Experience drafting or coordinating contracts, SOWs, amendments and approvals; ability to review documents carefully, maintain version control and manage follow-up through execution.
• Working financial acumen and ability to track purchase orders, review invoices, reconcile discrepancies and prepare accurate budget and forecast inputs.
• Proficiency in Microsoft Word and Excel, including tracked changes, document comparison, spreadsheets and operational trackers; ability to learn contract management and purchasing systems.
• Strong organizational, planning and project coordination skills, with attention to detail and the ability to manage multiple agreements, deadlines and competing priorities.
• Self-starter mentality with accountability for assigned work, sound judgment about when to seek guidance, and consistent follow-through from request through completion.
• Clear written and verbal communication skills and the ability to work effectively with external partners and cross-functional colleagues to resolve routine issues and coordinate reviews.
• Analytical problem-solving skills, intellectual curiosity and adaptability to changing priorities and established processes.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• ​The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position. Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may be modifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employer remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

What AbbVie Has to Offer

Our work can—and does—have a tangible, lasting impact on millions of people. But it’s not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.