Marine Utility Porter

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 19,000 - 28,000; Full time

Job summary

PENN Entertainment is seeking a dedicated housekeeping team member to join our riverboat operations in Lake Charles. You will perform thorough cleaning of the casino floor, restrooms, and public areas, while following safety guidelines and reporting issues to management.

You will participate in training on emergency procedures and equipment use, maintain inventory, and ensure strict confidentiality in all company matters. Strong English communication and customer service are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in marine, housekeeping, or janitorial preferred.
• Ability to operate cleaning equipment safely and efficiently.

Responsibilities

• Report any violations of USCG or Louisiana Gaming Commission regulations or unsafe conditions to management.
• Participate in training with the deck crew on emergency procedures and safety.
• Perform heavy cleaning of casino floor, restrooms, and locker rooms; operate cleaning machinery as directed.
• Maintain cleaning logs and inventory of stockroom items; deliver supplies as needed.
• Maintain confidentiality in all company matters.

Skills

Customer service

Interpersonal skills

English speaking

Confidentiality

Education

High School Diploma or equivalent

Tools

Hi-lift

Floor cleaning equipment

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Reports to management any violations of USCG regulations, Louisiana Gaming Commission regulations, or unsafe conditions as it pertains to riverboat gaming.
• Participates in training with the deck crew on emergency procedures, safety, seamanship, and other programs.
• Ensures that safety equipment is provided, and appropriate guidelines are followed for all tasks involving physical risk or hazardous materials.
• Performs various tasks involved in the maintenance and upkeep of vessel and equipment. This includes heavy duty and detailed cleaning of the casino floor.
• Sweeps and vacuums carpeted areas; extracts or shampoos carpets on a scheduled basis.
• Cleans all brass and marble.
• Assists regular shift team members in maintaining restrooms and casino floor.
• Operates extractor equipment, floor scrubbers, shampoo machines, and polishing machines, as well as special vacuum cleaners and scrubbers.
• Carries out heavy duty detail cleaning of restrooms and locker rooms.
• Moves office furnishings and items as directed.
• Cleans interior and exterior windows above 6 feet off the ground as directed.
• Maintains logs for equipment usage.
• Assists with inventory of all stockroom items received from the warehouse to ensure proper quantities and quality.
• Delivers supplies to vessel.
• Responsible for the cleaning of all housekeeping equipment.
• Maintains cleaning supply inventory and identifies damaged bottles and/or drums for replacement.
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent required; previous experience in marine, housekeeping, or janitorial industry preferred.
• Previous experience using a hi-lift preferred.
• Must have knowledge of floor cleaning equipment.
• General knowledge of cleaning solutions, shampoos, strippers, and wax.
• Must possess strong customer service and interpersonal skills.
• Ability to sustain a high level of confidentiality and professionalism.
• Must have effective communication skills; must be able to speak and understand English.
• Ability to safely work on elevated surfaces via the use of scaffolding and ladders.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Must have the ability to remain calm in emergency or stressful situations.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer