Remote Marine Lead Field Service Engineer

Bold New Solutions - BNS Power; Sumter (SC); Remote; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Paid time off

Job summary

Bold New Solutions - BNS Power is looking for a Lead Field Service Engineer – Power Systems in Sumter, South Carolina. In this role, you will be responsible for the installation, service, and commissioning of power systems. The position requires a minimum of 3 years of field service experience, U.S. citizenship, and the ability to travel up to 85% of the time. Strong communication skills are essential. Offering a competitive salary and comprehensive benefits, this position supports remote work.

Qualifications

• Minimum 3 years of field service experience.
• U.S. Citizen with security clearance ability.
• Willingness to travel up to 85% of the time.

Responsibilities

• Perform installation and commissioning at customer sites.
• Troubleshoot issues during port visits or at sea.
• Provide on-call support for customer service inquiries.

Skills

Field service experience

Troubleshooting

Customer communication

Technical support

Installation

Education

Bachelor’s Degree in Electrical Engineering

Tools

Medium Voltage Switchgear

Low Voltage Switchgear

Variable Frequency Drives (VFDs)

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

POSITION SUMMARY

The Lead Field Service Engineer – Power Systems, under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service, and commissioning of products and services. This role provides technical support for installation and commissioning of projects and delivers maintenance, breakdown emergency support, and remote troubleshooting.

KEY RESPONSIBILITIES

• Performs installation and commissioning activities at customer site locations during ship construction. Must be capable of working unsupervised and leading small teams.
• Performs troubleshooting activities at site locations during scheduled port visits or at sea to diagnose problems, determine appropriate resolution, and implement corrective actions.
• Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of General Electric Power Conversion power systems and associated control systems.
• Develops presentations and provides training and instruction to customers on system operations.
• Promotes sales of services, parts, and Conversions, Modifications, and Upgrades (CM&Us).
• Performs other related engineering tasks to facilitate proper commissioning and customer satisfaction.
• Provides on-call support in response to customer calls for service.

QUALIFICATIONS

• Minimum 3 years of field service and/or commissioning experience.
• U.S. Citizen with the ability to achieve security clearance for Department of Defense projects.
• Ability and willingness to travel up to 85% of the time on short notice.
• Must be physically fit to be able to board vessels offshore.

DESIRED CHARACTERISTICS

• Bachelor’s Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate’s Degree in Electrical Engineering or related discipline from an accredited college or university with a minimum of 3 additional years of related field service experience in a field service/commissioning environment with power systems and associated control systems).
• Switchgear – Medium Voltage and Low Voltage.
• Circuit Breakers – MCCBs, ACBs, VCBs.
• Sensing Instruments – PTs, CTs, Transducers.
• Transformers – Phase shifting transformers for VFD applications.
• Motor Control Centers (MCCs) – Basic starters with Start/Stop, Multi-Speed Starters, Wye-Delta Starters, Hand/Off/Auto control, Local/Remote control.
• Soft Starters / Variable Frequency Drives (VFDs).
• Transfer Switches – Manual and Automatic.
• Protection Relays – Generator, Transformer, Feeder, Motor, and Bus.
• Enhanced generator protection schemes.
• Power quality meters.
• Automatic Voltage Regulators (AVR) – Generator excitation control for synchronizing and load sharing.
• Governors – Engine speed control for synchronizing and load sharing.
• Synchronizers / Sync Check Relays.
• Load sharing systems.
• Strong written and verbal communication skills, with the ability to work effectively with customers and project teams, provide technical explanations, and de-escalate tense situations in high-pressure service environments.
• Ability to execute increasingly complex assignments requiring strong engineering skills, creativity, and independent judgment.

This is a remote position.