Lead Field Service Drives Engineer

GE Vernova; Mississippi; Remote; USD 78,800 - 131,200; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company matching

Tuition assistance

Paid parental leave

Life and disability insurance

Job summary

A leading engineering firm is seeking a Lead Field Service Engineer to manage the installation, service, and commissioning of products. This role involves significant travel and on-call support, with responsibilities centered on troubleshooting and customer satisfaction. The ideal candidate holds a degree in Electrical Engineering and has considerable experience in the marine industry. Competitive compensation and comprehensive benefits are offered.

Qualifications

• Ability to travel 85% of the time on short notice.
• US Person eligible for security clearance for DOD projects.
• Previous marine industry experience preferred.

Responsibilities

• Perform installation and commissioning on drive systems.
• Diagnose problems during Port visits or at sea.
• Develop documentation for commissions and maintenance procedures.

Skills

Electrical Engineering expertise

Troubleshooting

Project management

Customer service skills

Physical fitness for offshore work

Health and safety compliance

Education

Bachelor's Degree in Electrical Engineering

Associate's Degree with 5 years of related experience

School diploma or GED with 8 years of industry experience

Tools

MS Office applications

Job description

Lead Field Service Engineer

GE Vernova’s Power Conversion & Storage business combines advanced energy conversion and storage systems to meet the electrification needs of utilities and industries. With a focus on power stability, energy storage and industrial electrification solutions, Power Conversion & Storage empowers customers by addressing their most complex electrification challenges and accelerating their transition to a sustainable, decarbonized future.

The Lead Field Service Engineer, under general guidance and minimal supervision, performs a wide range of engineering tasks and ensures proper installation, service and commissioning of products and services. Provides technical support for installation and commissioning of projects and provides maintenance, breakdown emergency support and remote troubleshooting.

Essential Responsibilities

• Perform installation and commissioning on drive systems at customer site locations during ship construction.
• Perform troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implement corrective actions.
• Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
• Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
• Execute on site project management and technical leadership duties to resolve customer issues and provide customer satisfaction.
• Identify sales opportunities for service agreements, spare parts, training, and upgrades.
• Provide on call support in response to customer calls for service.
• Assist in the growth and direction of the North American business.
• Provide support to engineering teams working on customer upgrade projects.
• Complete timely service reports and other administrative requirements.
• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore.
• Extended hours/overtime may be required during peak periods and emergency circumstances.
• Domestic or overseas travel to customer sites for extended periods of time.

Qualifications / Requirements

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university.
• OR Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience.
• OR School diploma or GED equivalency with a minimum of 8 years of related industry experience.
• Ability and willingness to travel 85% of the time on short notice.

Desired Characteristics

• Must be physically fit to be able to board vessels offshore.
• Previous Marine Industry Experience.
• For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool.
• US Person with the ability to achieve security clearance for Department of Defense projects.
• Possesses leadership qualities that align with GE Vernova Way.
• Background in a customer facing position within a Service environment.
• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
• The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive; personal protective equipment (PPE) will be required.
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.

Compensation and Benefits

The base pay range for this position is $78,800 - $131,200. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position also eligible for bonuses, such as a performance bonus, variable incentive compensation, and equity. This position is expected to close on December 31, 2025. The company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No. This is a remote position.