Marine Consultant - Pacific Northwest

Engle Martin; Washington (District of Columbia); Remote; USD 125,000 - 150,000; Full time

Job summary

A forward-thinking company is seeking a Marine Consultant to join their team. This role involves managing ocean marine claims, analyzing loss or damage, and communicating effectively with clients. The ideal candidate will possess strong investigative skills, a knack for problem-solving, and a passion for exceptional customer service. You'll have the opportunity to work independently while collaborating with a dynamic team. If you're looking to make a significant impact in the marine consulting industry and thrive in a supportive environment, this position is perfect for you.

Qualifications

• Bachelor's degree preferred; experience in ocean marine claim adjusting is a plus.
• Strong communication, research, and problem-solving skills are essential.

Responsibilities

• Independently handles marine claims, producing clear reports with minimal review.
• Identifies mitigation strategies and maintains client relationships effectively.

Skills

Claims Adjudication Process Understanding

Excellent Written Communication

Excellent Verbal Communication

Customer Service

Research and Investigative Skills

Conflict Resolution

Organizational Skills

Problem Solving

Critical Thinking

Team Collaboration

Education

Bachelor’s Degree

Job description

Marine Consultant - Pacific Northwest

Apply locations: Engle Martin-Remote GA

Time type: Full time

Posted on: Posted 30+ Days Ago

Job Requisition ID: R1080

Job Description

TITLE: Marine Consultant

DEPARTMENT: EIMC

REPORTS TO: Team Leader or Director of Marine Claims

STATUS: Regular, full-time; exempt

SUMMARY OF JOB PURPOSE

EIMC, an Engle Martin company, is an independent marine consulting services company providing supply chain loss control and claims investigation expertise to insurers, brokers, 3PLs, and industrial partners. The Marine Consultant effectively determines and communicates the extent of loss or damage associated with ocean marine claims in a variety of business classes.

PRIMARY JOB RESPONSIBILITIES

1. Independently opens and handles assigned cases within basic limits of complexity.
2. Identifies, recommends, and pursues appropriate mitigation strategy with supervisory oversight as necessary.
3. Expands knowledge base to include broader analysis of terms, clauses, and coverage.
4. Independently selects appropriate company templates as required based on independent recognition of client requirements.
5. Routinely produces clear, concise, and grammatically correct reports which require minimal review/editing; defers to senior level team members for assistance.
6. Engages in peer review with others as directed.
7. Reviews time and expenses with attention paid to estimates and client intent.
8. Pursues and completes Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing.
9. Develops a higher-level understanding of market levers and influences.
10. Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients.
11. Attends company meetings and trainings with enthusiasm.
12. Identifies potentially valuable case studies from personal field experience and works with management to share those cases through supervised contributions to presentations.
13. Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
14. Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors.
15. Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.

REQUIRED EDUCATION & EXPERIENCE

1. Bachelor’s degree preferred
2. Prior experience in ocean marine claim adjusting or other insurance-related work preferred

DESIRED KNOWLEDGE, SKILLS & ABILITIES

1. Ability to understand claims adjudication process
2. Excellent written and verbal communication skills
3. Ability to manage multiple priorities and meet deadlines
4. Passionate about providing exceptional customer service
5. Skilled in analyzing, interpreting, and reporting pertinent information, discerning the essential from the non-essential
6. Strong research and investigative skills
7. Conflict resolution and persuasion abilities
8. Organized and detail oriented
9. Excellent problem solving and critical thinking skills
10. Ability to work both independently and as part of a team

WORKING CONDITIONS

Work is conducted primarily in a remote location or in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.

PHYSICAL ACTIVITIES AND REQUIREMENTS

Work requires light lifting (10 – 20 lbs.), standing, walking, stooping, kneeling, reaching, fingering (keyboarding) and repetitive hand motion, grasping, talking, and hearing at normal speaking levels. Work requires visual acuity to read and prepare data and figures, type words and numbers, view information on a computer terminal, read, operate office machines, and determine the accuracy and thoroughness of work.