Marina Front Office & Operations Supervisor

Chase Enterprises; West Palm Beach (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase Enterprises in West Palm Beach, FL is seeking a Marina Front Office Supervisor to oversee day-to-day operations and deliver exceptional guest service. You will supervise front desk staff, manage reservations, handle contracts, and assist with inventory, safety, and emergency response.

Ideal candidates have strong organizational skills, experience with marina software (Dockwa a plus), and proficiency in MS Office.

Qualifications

• Experience in marina or hospitality front desk operations.
• Proficiency with MS Office (Excel, Word, Outlook).
• Strong organizational and interpersonal skills.

Responsibilities

• Supervise front desk staff and ensure adherence to marina rules and procedures.
• Respond to transient inquiries and assign slip reservations.
• Manage contract inquiries and create annual/seasonal contracts.
• Reconcile dockage revenue and accounts receivable status weekly.
• Oversee fuel dock and ships store inventory and sales.
• Answer calls and emails professionally to ensure guest satisfaction.
• Coordinate safety, maintenance and emergency response with Marina Manager.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Tools

Excel

Word

Outlook

Dockwa

Job description

Chase Enterprises in West Palm Beach, FL is seeking a Marina Front Office Supervisor to oversee day-to-day operations and deliver exceptional guest service. You will supervise front desk staff, manage reservations, handle contracts, and assist with inventory, safety, and emergency response.

Ideal candidates have strong organizational skills, experience with marina software (Dockwa a plus), and proficiency in MS Office.