Marina Captain

Enchantment Resort; Virginia (MN); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking resort as a Marina Captain, where you'll ensure the safe and enjoyable operation of our luxurious vessels. This role involves supervising yacht maintenance, adhering to USCG standards, and providing exceptional customer service to guests. You'll be responsible for maintaining cruise schedules, conducting daily inspections, and communicating vital information with your team. If you're passionate about the marine environment and dedicated to delivering an unforgettable experience, this position offers a unique opportunity to thrive in a vibrant setting.

Qualifications

• Must possess a USCG Master's license and MROP.
• Strong communication skills and willingness to learn computer systems.

Responsibilities

• Ensure safe operation of vessels and passenger safety.
• Maintain logs of operations and communicate with the Marina office.
• Supervise yacht crewmembers and assist guests.

Skills

USCG Master's license

Good communication skills

Computer knowledge

Documented sea time

Customer service

Job description

Marina Captain

Basic Function:

Responsible for safe, enjoyable and USCG compliant operation of resort vessels. Supervise maintenance and all repair/improvement work performed on board yachts. Maintain cost and quality controls of the resort that pertain to the yacht experience. Daily flow of cruise procedures, including preparation and clean up / shutdown routine.

Work Performed:

1. Maintain Regular and Charter schedule of Yacht cruises with attention to departure time and return time.
2. Prepare for and maintain current standards of USCG inspections as required by COI’s or Captained commercial vessels.
3. Ensure safe operation of vessels; safety of passengers.
4. Perform daily inspections of vessels to maintain all systems in good order.
5. Maintain log of all operations: Cruises, maintenance items, any events.
6. Discuss vessel operation, area landmarks, and marine environment with passengers.
7. Enter and create reservations in systems.
8. Provide excellent customer service.
9. Assist with launching of paddle craft.
10. Assist with docking vessels for guests.
11. Distribution of equipment for guests.
12. Perform other projects or duties assigned by the Marina Manager.
13. Maintain daily communication with Marina office, front office and Dockmaster to keep vital information concerning yachts and cruise schedules valid and current.
14. Report operation discrepancies to the Marina Manager immediately.
15. Comply with all federal and state laws.

Supervision Exercised:

Yacht crewmembers and any hotel employees scheduled for cruise. Passengers as necessary for safety.

Supervision Received:

Marina Director/Lead Dock Associate

Responsibility & Authority:

1. Ensures proper yachting experience for guests and employees.
2. Ensures safety and security of yachts.
3. Maintains confidentiality of all USCG information, drug screening program, EAP and other privileged information.
4. Maintain good communication with Marina Manager, Front office and other mangers and employees.
5. Organization and sanitation of mooring area and vessels.
6. Represent the department and resort in a positive manner.
7. Prepare for various weather conditions.
8. Motivate fellow Captains in conjunction with Marina Director and/or other managers.

Minimum Requirements:

1. USCG Master's license and MROP.
2. Good communication skills (written and verbal), computer knowledge or ability/willingness to learn.
3. Documented sea time and references.
4. Prior Passenger vessel or hotel experience a plus.

Physical Requirements:

• Lifting and carrying up to 50 pounds.
• 30% Sitting
• 20% Bending
• 25% Standing
• 25% Walking
• Manual Dexterity and the ability to work in all types of weather conditions.