MARGARITAVILLE - HUMAN RESOURCES DIRECTOR

Ismira; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Crew housing

Meal plan

Wi-Fi on board

Competitive compensation

Career progression

Job summary

Margaritaville at Sea is hiring a Human Resources Director to lead HR strategy onboard and collaborate with shoreside teams to enhance crew satisfaction and engagement on our cruise operations. You will oversee employee relations, policy education, immigration, and compliance while developing leadership across the crew and ensuring confidentiality.

The role offers opportunities for advancement in a fast-growing company focused on delivering a fun, engaging guest experience.

Qualifications

• Bachelor’s degree in human resources or CIPD or equivalent field.
• Minimum of 2 years’ experience as HR Manager onboard a Cruise Ship or within a large organization.
• Minimum of 2 years’ experience in employee relations, investigations, negotiations, and resolving grievances & conflicts.
• Good level of English language.
• Minimum 21 years old.
• Relevant ship experience is preferred.
• Strong written & verbal skills.

Responsibilities

• Provide an accessible nurturing environment to handle employee relation issues using effective conflict resolution, assist with disputes and guide team members toward the correct outcome.
• Educate and support the onboard management team about HR policies, procedures and standards including the company's performance management system, promotions, and our progressive discipline procedures.
• Ensure consistent and fair application of all HR policies and procedures.
• Oversee activities relating to signing on & off procedures and crew immigration.
• Monitor & ensure 100% compliance with time & attendance procedures in line with company & MLC regulations.
• Facilitate employee resignation process by conducting exit interviews and providing feedback to shoreside fleet personnel.
• Responsible for leadership development onboard including engaging, training, assessments and feedback.
• Ensure confidentiality and discretion of all employee information and conversations including but not limited to discipline, medical and matters of private nature.
• Work with heads of departments and senior management to support and oversee the promotion process, interviews, selection, and succession planning through personal development plans
• etc.

Skills

Employee relations

Coaching

Verbal communication

Written communication

Conflict resolution

English language

Education

Bachelor's degree in HR or CIPD

Job description

We are hiring for a Human Resources Director position for cruise company Margaritaville at Sea!

At Margaritaville at Sea our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you'll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts hereAs a Human Resources Director, you will strive to build employee morale and develop strategies in partnership with onboard leadership and the shoreside to enhance the overall crew satisfaction & engagement; ensure a commitment to crew satisfaction; inspire crew through encouragement and recognition of outstanding performance.

Benefits to work on board Margaritaville at Sea?

• Cruise Line founded by former crew member
• Embrace the Margaritaville lifestyle and deliver the FUN
• Free accommodation, food and Wi-Fi for crew
• Industry leading Salaries and Benefits + excellent tips
• Focused on Crew Career Progression
• Great Crew Recognition Programs and friendly atmosphere
• Make Memories combining Work and Travel

RESPONSIBILITIES:

• Provide an accessible nurturing environment to handle employee relation issues using effective conflict resolution, assist with disputes and guide team members toward the correct outcome.
• Educate and support the onboard management team about HR policies, procedures and standards including the company's performance management system, promotions, and our progressive discipline procedures.
• Ensure consistent and fair application of all HR policies and procedures.
• Oversee activities relating to signing on & off procedures and crew immigration,
• Monitor & ensure 100% compliance with time & attendance procedures in line with company & MLC regulations.
• Facilitate employee resignation process by conducting exit interviews and providing feedback to shoreside fleet personnel.
• Responsible for leadership development onboard including engaging, training, assessments and feedback.
• Ensure confidentiality and discretion of all employee information and conversations including but not limited to discipline, medical and matters of private nature.
• Work with heads of departments and senior management to support and oversee the promotion process, interviews, selection, and succession planning through personal development plans
• etc.

REQUIEREMENTS:

• Minimum 21 years old
• Relevant ship experience is preferred
• Good level of English language
• Bachelor’s degree in human resources or CIPD or equivalent field.
• Minimum of 2 years’ experience as HR Manager onboard a Cruise Ship or within a large organization.
• Minimum of 2 years’ experience in employee relations, investigations, negotiations, and resolving grievances & conflicts.
• Excellent employee relations skills and coaching/guiding experience.
• Strong written & verbal skills.
• Ability to speak English clearly, distinctly and cordially with guests and crew.
• Ability to understand instructions given in English during emergency life saving procedures and drills.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co?workers.
• Ability to speak additional languages such as Spanish, French or German preferred.

Join "Margaritaville at Sea" and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast growing company that offers opportunities for advancement!

NOTE: Nationalities that we can process:

Last updated: February 20, 2026