Marco's Pizza - Assistant Manager

Marco's Pizza; Richmond Hill (GA); On-site; USD 21,000 - 25,000; Full time

Job summary

Marco’s Pizza is seeking a motivated, dependable Assistant Manager to help lead our restaurant team. This hands-on leadership role partners with the General Manager to uphold standards and deliver a great guest experience.

You’ll coach staff, manage shifts, ensure food quality and safety, and maintain store cleanliness while promoting a positive work environment. Availability for nights, weekends, and holidays is expected.

Qualifications

• Has previous restaurant or leadership experience, preferred but not required.
• Dependable and punctual.
• Strong communication and customer-service skills.
• Can lead by example in a fast-paced environment.
• Willing to work nights, weekends, and holidays as needed.

Responsibilities

• Lead and support the restaurant team during assigned shifts.
• Ensure proper staffing and efficient restaurant operations during shifts.
• Monitor ticket times, order accuracy, food quality, and service.
• Jump in wherever needed during busy periods.
• Ensure opening, shift-change, and closing procedures are completed correctly.
• Communicate important information to the General Manager.

Skills

Leadership experience

Depedable

Customer-service skills

Communication skills

Decision-making

Coaching team

Job description

Assistant Manager

Marco’s Pizza – Spire Brands, LLC

Are you ready to take the next step in your restaurant career?

Marco’s Pizza is looking for a motivated, dependable, and people-focused Assistant Manager to help lead our restaurant team. This is a hands‑on leadership position for someone who enjoys working with people, takes pride in great food and service, and wants to grow within our company.

As an Assistant Manager, you’ll work closely with the General Manager to lead the team, maintain restaurant standards, and help deliver an outstanding experience for every customer.

Compensation

• $15–$18 per hour + tip share
• Compensation is based on availability and experience
• Opportunities for additional hours based on business needs
• Opportunities for continued advancement within the company

What You’ll Do

Lead the Team

• Lead and support the restaurant team during assigned shifts
• Set the example for excellent customer service and work ethic
• Coach and develop team members
• Help create a positive, respectful, and productive work environment
• Communicate expectations clearly and hold the team accountable
• Recognize team members who are doing a great job

Run Great Shifts

• Help ensure the restaurant is properly staffed and operating efficiently
• Assign positions and responsibilities during shifts
• Monitor ticket times, order accuracy, food quality, and customer service
• Jump in wherever needed during busy periods
• Ensure opening, shift‑change, and closing procedures are completed correctly
• Communicate important information to the General Manager

Food & Product Quality

• Ensure all products are prepared according to Marco’s standards
• Maintain proper portioning and food preparation procedures
• Follow all food‑safety and sanitation requirements
• Ensure food is fresh, accurate, and presented properly
• Maintain clean and organized work areas

Customer Service

• Make sure every customer receives friendly, professional service
• Handle customer concerns and work toward positive resolutions
• Lead by example when interacting with customers
• Help create the type of experience that brings customers back

Store Standards

• Maintain a clean, organized, and safe restaurant
• Ensure equipment and workstations are properly maintained
• Complete required cleaning and stocking duties
• Help monitor inventory and product levels
• Follow company policies, procedures, and operating standards

What We’re Looking For

We're looking for someone who:

• Has previous restaurant or leadership experience, preferred but not required
• Is dependable and punctual
• Has strong communication and customer-service skills
• Can lead by example
• Is comfortable making decisions in a fast‑paced environment
• Can coach and motivate a team
• Takes ownership of their responsibilities
• Is willing to work nights, weekends, and holidays as needed
• Has a positive attitude and strong work ethic
• Wants to continue growing as a leader

Availability matters. Compensation and advancement opportunities will reflect your availability, experience, performance, and ability to take on additional responsibility.

Grow With Us

At Marco’s Pizza, we believe in promoting from within and developing our people.

Restaurant Team Member

Learn the business, master our standards, and become a strong member of the team.

Shift Leader

Learn to lead shifts, coach team members, and take responsibility for restaurant execution.

Assistant Manager

Take on greater responsibility for people, operations, customer service, and store performance.

General Manager

Lead the entire restaurant and take ownership of your team, customers, operations, and results.

Team Member – Shift Leader – Assistant Manager – General Manager

We’ll give you the training, tools, and support. Your performance, attitude, availability, and desire to grow can determine how far you go.

Why Marco’s Pizza?

We believe in Friends First — entering as strangers and leaving as friends.

Our leaders are expected to create an environment where our team feels supported, customers feel welcome, and everyone understands what great performance looks like.

If you're ready to take the next step in your restaurant career and want the opportunity to lead, learn, earn, and grow, we want to meet you.