Marble Falls Service - Customer Service Assistant - Part time

H-E-B; Marble Falls (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Marble Falls is seeking a Customer Service Assistant to help customers transport groceries from the store to their vehicles and to assist with packaging.

You will unload merchandise from baskets, help locate items, and maintain a fast-paced, attentive service standard. Availability to work with customers and uphold productivity is essential; physical tasks include lifting up to 55 lbs and standing for long periods.

Qualifications

• Ability to work in a fast-paced environment.
• Ability to work with customers and stay attentive to their needs.
• Ability to maintain a high level of productivity and efficiency standards.

Responsibilities

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise

Skills

Fast-paced environment

Customer service

Productivity

Education

Company orientation

Safety training

Job description

Responsibilities

Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Customer Service

Key Responsibilities & Essential Functions

• Assists in unloading merchandise from baskets
• Packages groceries; assists customers in transporting / unloading groceries to their vehicles
• Assists customers in locating merchandise

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Knowledge/Skills/Abilities

• Ability to work in a fast-paced environment - Required
• Ability to work with customers and stay attentive to their needs - Required
• Ability to maintain a high level of productivity and efficiency standards - Required

Education

Licenses/Certifications

• Completion of Company Orientation and Basics of Safety training (upon hire)

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 1/1/2019