Manufacturing Systems Specialist

Anduril; Costa Mesa (CA); On-site; USD 77,000 - 130,000; Full time

Benefits offered by this job

Equity grants

Benefits package

Job summary

Anduril Industries is seeking a Manufacturing Systems Specialist to act as the bridge between production operations and digital manufacturing systems (PLM/ERP/MES). You will own intake, evaluation, debugging, escalation, and tracking of reported incidents affecting manufacturing engineers and technicians.

Responsibilities include monitoring incidents, performing root cause analysis, and collaborating with software teams to drive comprehensive solutions and SOPs for new feature workflows.

Qualifications

• 2+ years in technical support, deployment, or system maintenance roles.
• Hands-on expertise debugging enterprise systems including MES, ERP, PLM.
• Proven ability to multitask competing support demands in a fast-paced environment.
• Solid understanding of basic manufacturing concepts and how they relate to software tools and data objects.
• History of collaborative engagement with software engineers.
• Eligible to obtain and maintain an active U.S. Secret security clearance.

Responsibilities

• Serve as the bridge between production operations and digital manufacturing systems; identify and resolve software issues affecting production.
• Monitor intake of reported software problems across multiple manufacturing platforms.
• Conduct root cause analysis by observing production processes and system interactions.
• Evaluate urgency, impact and scope of incidents based on production constraints.
• Escalate to engineering support and provide operational context to developers.

Skills

Technical support

MES/ERP/PLM

multitasking

Manufacturing concepts

Collaborative with engineers

Security clearance (US)

Job description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

About The Team

Anduril’s Digital Manufacturing team is seeking a Manufacturing Systems Specialist to join our team. The Digital Manufacturing team plays a pivotal role in optimizing manufacturing operations through implementation and management and advanced digital solutions. The team ensures that manufacturing processes are efficient, scalable, and integrated with the latest industry standards.

About The Role

As a Manufacturing Systems Specialist, your primary responsibility is to respond to reported manufacturing support incidents submitted by internal company stakeholders within global manufacturing user base. The right person will own the intake, evaluation, debug, escalation, communications, and tracking of reported incidents. The user base supported by this role is primarily manufacturing engineers and senior manufacturing technicians. Support case duration and technical complexity will range widely.

What You'll Do

• Serve as the critical bridge between production operations and digital manufacturing systems (PLM/ERP/MES), identifying and resolving software issues that impact production efficiency.
• Monitor intake of reported software problems across multiple manufacturing platforms
• Conduct root cause analysis by observing actual manufacturing processes and how they interact with digital systems to identify disconnects between software functionality and production needs.
• Evaluate urgency, impact, and scope of reported incidents based on real manufacturing constraints and production schedules.
• Escalate to engineering support when required and provide clear operational context to software development about manufacturing realities.
• Work directly with manufacturing engineers and technicians and regularly visit the production floor to understand operational context.
• Collaborate directly with software development teams, enterprise solution architects, and manufacturing subject matter experts to drive comprehensive solutions.
• Propose new functionality or process improvements that would enhance the operator experience, streamline production workflows, and reduce support needs.
• Proactively identify potential unreported problems by regularly observing production processes and analyzing system data patterns.
• Create and maintain standard operating procedures for new feature workflows.
• Develop workarounds and best practices that accommodate both system limitations and production requirements.
• Lead/Coordinate training for new feature rollouts.
• Build trusted relationships with key stakeholders across the business.

US Salary Range

$77,000 - $130,000 USD

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:

At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits .

Required Qualifications

• 2+ years in technical support, deployment, or system maintenance roles.
• Hands-on expertise debug expertise with integrated enterprise systems, including MES, ERP, PLM.
• Demonstrated ability to multitask competing support demands in fast paced environment.
• Functional understanding of basic manufacturing concepts, processes and terminology; and how they relate to software tools and data objects.
• History of collaborative engagement with software engineers.
• Eligible to obtain and maintain an active U.S. Secret security clearance

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Anduril Industries’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.