Manufacturing Systems Business Application Owner (BAO)

Jnjmedtech; Warsaw (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in healthcare innovation is seeking a Manufacturing Systems Business Application Owner in Warsaw, IN. The role focuses on supporting operational processes and system functionality for manufacturing systems, ensuring effective use and troubleshooting issues. Candidates should have a relevant degree and experience in MES and ERP environments.

Qualifications

• 2+ years of experience in a support role related to business analysis.
• Strong understanding of MedTech manufacturing processes.

Responsibilities

• Act as the first point of contact for end-users experiencing issues.
• Investigate and resolve system-related problems.
• Continuously monitor systems for performance and reliability.

Skills

Problem solving

Communication

Data analysis

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Technology

Tools

Excel

Job description

Manufacturing Systems Business Application Owner (BAO)

Join to apply for the Manufacturing Systems Business Application Owner (BAO) role at Johnson & Johnson MedTech

Manufacturing Systems Business Application Owner (BAO)

6 days ago Be among the first 25 applicants

Join to apply for the Manufacturing Systems Business Application Owner (BAO) role at Johnson & Johnson MedTech

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at https://www.jnj.com

Job Function

Supply Chain Engineering

Job Sub Function

Automation Engineering

Job Category

Scientific/Technology

All Job Posting Locations:

Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America

Job Description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson and Johnson is recruiting for a Manufacturing Systems – BAO to be located in Warsaw, IN or Raynham, MA.

Johnson & Johnson Medtech is a leader in orthopedics, providing one of the most comprehensive portfolios in the industry. Our Joints reconstruction manufacturing facilities are located globally, including sites in Raynham & Bridgewater, MA; Warsaw, IN; Cork, Ireland; Blackpool, UK; Leeds, UK; Suzhou, China; and a new site in Costa Rica. Position Summary

Reporting to the Joints Global Manufacturing Systems Standards lead, the Business Application Owner (BAO), will focus primarily on providing day-to-day support for operational processes and system functionality for manufacturing systems such as MES (Manufacturing Execution Systems) and ERP (Back to Basics BTB), as well as playing a crucial role in supporting in the development, implementation and maintenance of systems and data. This role involves troubleshooting issues, facilitating user support, and ensuring the effective use of systems across the organization.

Key Responsibilities

• User Support:Act as the first point of contact for end-users experiencing issues with manufacturing systems such as MES and BTB, providing timely assistance and troubleshooting.
• Issue Resolution:Investigate and resolve system-related problems, escalating complex issues to the appropriate technical teams as needed.
• System Monitoring:Continuously monitor systems for performance and reliability, identifying areas that require immediate attention or improvement.
• Documentation:Maintain up-to-date documentation of system processes, user guides, and FAQs to facilitate knowledge sharing among users.
• Training Coordination:Arrange and conduct training sessions for end-users on MES and BTB system functionalities and best practices.
• Process Improvement:Work with business stakeholders to identify process inefficiencies and recommend solutions to enhance operational performance.
• Feedback Collection:Collect and analyze user feedback to identify common pain points and areas for enhancement, collaborating with IT teams for necessary changes.
• Reporting:Assist in generating routine reports and dashboards to track system performance and user engagement.
  
  

Key Competencies Required

• A willingness to be hands-on in all aspects of supporting manufacturing systems
• Ability to partner with cross-functional teams in a matrixed global environment and provide remote support.
• Flexible work ethic
• Ability to influence at various levels of an organization & a strong ability to communicate and collaborate and build relationships with key stakeholders
• Excellent communication skills (written and oral)
• Problem solving skills – to assist in maintaining project progress and on design issues
• Decision Making is required to make decisions on issues
• Excellent planning and organizing skills
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems
• Managing risk and crisis, including investigation, escalation, prioritization and resolution of systems and support issues and developing and managing responses.
• Ability to manage multiple priorities in a fast-paced environment.
  
  

Required

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 2+ years of experience in a support role related to business analysis, specifically in MES and ERP environments.
• Strong understanding of MedTech manufacturing processes and ERP operations.
• Excellent problem-solving skills and attention to detail.
• Proficiency in data analysis tools (e.g., Excel) and reporting software.
  
  

Preferred

• Familiarity with MES platforms and ERP transaction systems.
• Strong communication and interpersonal skills to liaise effectively with end-users and technical teams.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Proactive attitude towards identifying and solving user issues. \
  
  

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career, and life journey, please visit www.careers.jnj.com.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Johnson & Johnson MedTech by 2x

Sign in to set job alerts for “Manufacturing Specialist” roles.

Talent Acquisition Partner - Manufacturing

Manufacturing Supervisor 2nd or 3rd Shift

Manufacturing Quality Engineer - Coatings

Manufacturing Quality Engineer - General Assembly

2nd Shift Manufacturing Machining Technician

Manufacturing Equipment Electrical Engineer

Manufacturing Systems Business Product Owner (BPO)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.