Manufacturing Solutions Engineer

L2L; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading Connected Workforce platform provider is seeking a Manufacturing Solutions Engineer to drive customer adoption and ensure sales success. The role involves collaborating with Account Executives and acting as a technical advisor. The ideal candidate should have manufacturing experience and the ability to communicate technical concepts effectively. This is a remote-first position with preferred locations on the East Coast, near Burlington, MA.

Qualifications

• Experience understanding manufacturing KPIs and pain points.
• Proven experience in a Sales Engineer or Technical Pre-Sales role in B2B SaaS.
• Ability to translate complex technical concepts into business value.

Responsibilities

• Partner with Account Executives to uncover expansion opportunities.
• Lead technical discovery sessions to understand customer needs.
• Design and deliver tailored demos and solution validations.

Skills

Manufacturing experience

Technical validation experience

Strong communication skills

Problem-solving abilities

Sales methodologies knowledge

Job description

Are you looking to join a company that is experiencing high growth? Do you want to be a pioneer in an industry that is at the forefront of digital transformation? If so, keep reading - this may be the perfect opportunity for you.

At L2L, we’re tackling one of the toughest problems in manufacturing: disconnected people, processes, and data. L2L empowers frontline teams to manufacture better together. Our Connected Workforce platform unifies collaboration, maintenance, and OEE for data-driven decisions, real-time visibility, and streamlined operations. Drive action that matters with clear insights and a high-performing workforce.

This isn’t just about software. It’s about real impact. When you work at L2L, you\'re helping factories run smarter, safer, and more efficiently—every single day. We’re a purpose-driven team that cares deeply about solving the right problems. We move fast, work together, and celebrate the wins that actually matter. Pretty cool, right?

We’re looking for a Manufacturing Solutions Engineer to join our team:

Here’s how you can drive action that matters.

Top Three Outcomes:

• Enable Sales Success: Partner with Account Executives to secure revenue by demonstrating clear business value and driving technical validation.
• Drive Customer Adoption: Act as the trusted technical advisor for new and existing customers, driving adoption, building credibility with stakeholders, and ensuring long-term satisfaction and growth with L2L.
• Bridge Technology and Business Outcomes: Translate L2L’s platform capabilities into compelling use cases that solve real operational challenges.

What You’ll Do:

• Partner with AEs to uncover, scope, and validate expansion opportunities within existing accounts
• Lead technical discovery sessions to deeply understand customer environments, challenges, and success criteria
• Design and deliver tailored demos, proof-of-value projects, and solution validations that map L2L’s platform to customer business outcomes
• Act as the customer’s technical voice during the sales cycle, engaging both IT and operations stakeholders
• Proactively identify churn and downsell risks and recommend technical strategies to mitigate them
• Build repeatable technical assets (demo scripts, use case playbooks, validation plans) to accelerate deal cycles
• Maintain accurate documentation and opportunity updates in HubSpot to support forecasting and reporting
• Collaborate cross-functionally with Product, Customer Success, and Marketing to align customer feedback with roadmap and GTM strategy

What We’re Looking For:

• Manufacturing experience is a must, specifically with the ability to understand manufacturing KPIs, pain points, and digital transformation initiatives
• Ability to articulate how L2L drives measurable improvements in plant-floor performance
• Proven experience as a Sales Engineer, Solutions Engineer, or Technical Pre-Sales in B2B SaaS a plus
• Strong ability to translate complex technical concepts into clear business value stories
• Confident working with senior executives, while equally comfortable engaging technical and frontline teams
• Hands-on experience leading demos, pilots, and technical validation processes
• Familiarity with structured sales methodologies (e.g., MEDDIC) and disciplined deal execution
• Proactive, resourceful, and able to operate effectively in a fast-paced, remote-first environment

Preferred locations:

L2L practices a remote-first approach while offering office space in Burlington, MA. Due to the collaborative nature of this role with our European customers, we are looking for someone who lives on the East Coast.

Our Values:

Our values are at the core of everything we do. We believe in collaboration because we’re better together. We embody a mindset of continuous improvement, bold thinking, curiosity, and adapting with purpose. We take ownership by stepping up, taking responsibility, and driving results. And we lead with positivity, supporting ourselves and each other. Interested in seeing our values in action?

More About Us:

L2L is the only Connected Workforce platform unifying team collaboration, maintenance, and OEE for data-driven decisions within your workflow.

We help manufacturers improve performance by connecting the right people to the right information and insights to solve problems. Our platform boosts productivity, streamlines operations, and fosters a connected and high-performing workforce.

• Real-time visibility and action: Equip frontline teams to be problem solvers with seamless task visibility, disruption management tracking, work execution, and AI-driven knowledge management.
• Data-driven insights: Connect data to tasks and actions, identify bottlenecks, and optimize workflows to ensure smooth operations across all teams, lines, and shifts.
• Collaborative problem-solving: Share best practices across the enterprise and foster a culture of continuous improvement at scale.

L2L isn’t just a short-term fix. It’s a system designed to drive continuous improvement and keep your workforce connected, empowered, and high-performing.

We are backed by M33 Growth, a growth-focused private equity firm in Boston, Massachusetts, that provides capital and resources to develop already-great businesses into market leaders.