Manufacturing Quality Manager

PSG; Grand Rapids (MI); On-site; USD 110,000 - 160,000; Full time

Job summary

PSG in Grand Rapids seeks a Manufacturing Quality Manager to direct the Quality Management System, manage daily quality control, and ensure ISO compliance across the plants. You will lead continuous improvement and root-cause analysis, mentoring staff and coordinating with engineering, supply chain and operations.

The role requires strategic thinking, strong communication, and a passion for driving a zero-defect culture in a global manufacturing environment.

Qualifications

• Bachelor's degree in business or engineering required.
• Six Sigma Black Belt and CQE/CQM desirable.
• Experience leading quality programs in manufacturing.

Responsibilities

• Develop, implement, and manage the QMS and procedures.
• Lead continuous improvement and root-cause analysis initiatives.
• Oversee quality control/assurance staff and ISO compliance.
• Partner with Supply Chain, Engineering, and Operations to optimize processes.
• Drive PPAP, PFMEA, and supplier quality management.

Skills

Six Sigma

Quality management

Root cause analysis

Cross-functional collaboration

Leadership

Education

Bachelor's degree in engineering or business

MBA or master's in engineering

Certified Quality Engineer or Manager

Job description

PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in applications where it matters most. Additionally, PSG is a leading provider of flow meters designed to reduce waste and downtime while accurately measuring, monitoring and controlling the distribution of fluids. Headquartered in Downers Grove, IL, USA, PSG is comprised of several world-class brands, including Abaque, All-Flo, Almatec, Blackmer, Ebsray, em-tec, Griswold, Hydro, Malema, Mouvex, Neptune, PSG Biotech, Quantex, Quattroflow, and Wilden. PSG products are manufactured on three continents – North America, Europe, and Asia – in state-of-the-art facilities that practice lean manufacturing and are ISO-certified. PSG is part of the Pumps & Process Solutions segment of Dover Corporation. For additional information on PSG, please visit psgdover.com.We thrive on winning and being number one; and are always looking to add the best and brightest to our talented team of professionals. PSG offers a unique combination of the both small company atmosphere: with an ownership mindset that allows you to make close-to-the-customer decisions; an innovative approach in seeing beyond what is possible today and entrepreneurial spirit in the pursuit of new opportunities; combined with benefits of a large company’s scale, tools, expertise, and financial strength with Dover. Join PSG, a growing global company where your curiosity, hard work and ambition is rewarded with exceptional career opportunities in a friendly & fast paced environment.PSG is part of the Pumps and Process Solutions segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer and solutions provider with annual revenue of over $7 billion. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments. Recognized for our entrepreneurial approach for over 65 years, our team of over 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible.Position Summary:The Manufacturing Quality Manager directs the Quality Management System (QMS), leads continuous improvement initiatives, manages quality control and assurance staff, and ensures products meet customer specifications and regulatory standards. They will oversee daily quality control while maintaining ISO compliance and driving root cause analysis.The position requires the ability to work and communicate with leadership functions across all levels, operations and functions in PSG (including Supply Chain, Finance, Human Resources, Engineering, and Product Management, Sales and Marketing).Essential Duties and Responsibilities:Develop, implement, and manage quality systems and procedures for the businessParticipate actively in the development and validation of controlled shop floor documentation to assist operators in the manufacture, assembly and shipping of quality products. This includes, but it is not limited to Control Plans, PFMEAS, etc.Partner with manufacturing leaders to assess effectiveness of processesParticipate in New Product Introduction and Plant Readiness to ensure plants are fully equipped to have seamless and smooth product launchesCoordinate plant initiatives in order to achieve consistency and standardization of best QS practices across the manufacturing plantResponsible for maintaining a robust metrology strategy and standardization across the manufacturing plantPartner with Sourcing to manage the site Supplier Quality Program to monitor ongoing performance and to:Approve new suppliersPlace suppliers on controlled shippingPPAP Management (internal and external suppliers)Expanding business relationshipReward Best-In Class performanceAssist with the investigation of customer complaints and implement corrective actionsSupport, develop and mentor Plant Quality Functions to enable them to create a Zero-Defect Culture across the plantsResponsible for assessing and maintaining a robust Internal Quality Audits System to maintain ongoing effectiveness of ISO 9000 Requirements and any other customer-specific requirementsAssist with the development and launch of ongoing training programs aimed at increasing manufacturing capabilities to improve Root Cause and Corrective Action skill levelsQualifications / Requirements:Bachelor’s degree required in business or engineeringSix Sigma Black Belt preferredMBA or master's in engineering preferredCertified Quality Engineer and/or Manager (ASQC CQE, CQM) are highly desirableCustomer management skillsSupplier development experienceProficient in budgeting and project managementProgram development, implementation and change management experienceCoaching and mentoring skillsInfluencing without authorityPatience, perseverance and passion to drive a Quality culture across the plants and regional teamsCredibility and experience working effectively and directly with the Plant Quality and Leadership teamsExcellent communication and coaching skills (written and verbal) at all levels from the shop floor to top managementAbility to think strategically and execute tacticallyStrong problem-solving skillsStrong business acumenAnalytical thinking with a drive to create innovative solutions for sustainabilityAbility to and experience with work cross-culturallyDesired Characteristics:Attracts, Develops and Retains Talent – Creates a learning environment that recognizes and maximizes the potential of all employees. Develops high potential individuals for future strategic needsResults Driven – Produces results that exceed Dover’s strategic objectives via a combination of planning and implementation, while living the Dover ValuesChange Leadership – Aligns an organization and its people to drive for improvement and adopt new, challenging directions. Energizes a whole organization to want to change in the same direction. Influences others in a mature and empowering mannerWe consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.