Manufacturing Quality Engineer

R. H. Sheppard Co.; Hanover (York County); On-site; USD 70,000 - 95,000; Full time

Job summary

R. H. Sheppard Co.

is seeking a hands-on Manufacturing Quality Engineer to support assembly and test operations on the shop floor, driving quality improvements and root-cause investigations. You will monitor KPIs, analyze data, coordinate containment actions, and collaborate with Operations, Manufacturing Engineering and Quality Control to prevent defects and sustain robust processes. This role emphasizes problem-solving, cross-functional communication, and hands-on involvement in sub-assembly,

Qualifications

• Bachelor's degree in Engineering, Engineering Technology or related field required.
• 1–3 years of experience in Quality Engineering, Manufacturing Engineering or related environment preferred.
• Working knowledge of manufacturing processes and quality systems, emphasis on assembly and testing operations.
• Ability to collect, validate, analyze, interpret, and communicate manufacturing and quality performance data.
• Proficiency in Excel and PowerPoint; experience with statistical analysis software preferred.
• Experience with Excel Power Query, data connections, or similar tools to automate data collection and reporting preferred.

Responsibilities

• Provide hands-on Quality Engineering support across manufacturing operations, with primary day-to-day coverage of Sub-Assembly, Assembly, and End-of-Line/Functional Test.
• Monitor, analyze, validate, and report manufacturing quality performance, including First Time Pass Rates and overall KPIs.
• Investigate production and test abnormalities through data analysis, product tracing, and verification of controls.
• Maintain a visible Quality Engineering presence on the production floor, partnering with Operations and Quality Control.
• Develop problem statements, gather evidence, coordinate containment, and escalate where needed.

Skills

Data analysis

Cross-functional collaboration

Problem solving

Quality improvement

Education

Bachelor's degree in Engineering or related field

1–3 years in Quality/Manufacturing

Tools

Excel

PowerPoint

Power Query

Job description

Description

We’re seeking a hands‑on Manufacturing Quality Engineer to support manufacturing operations, with primary focus on Sub‑Assembly, Assembly, and End‑of‑Line/Functional Test. This role combines shop‑floor problem solving, quality data analysis, investigation, reporting, and process improvement to identify and resolve manufacturing quality concerns. You’ll work cross‑functionally to strengthen quality controls, coordinate immediate response, and follow issues across manufacturing processes to help identify root causes and drive effective corrective actions.

ESSENTIAL DUTIES:

• Provide hands‑on Quality Engineering support across manufacturing operations, with primary day‑to‑day coverage of Sub‑Assembly, Assembly, and End‑of‑Line/Functional Test.
• Monitor, analyze, validate, and report manufacturing quality performance, including First Time Pass Rates, Overall Pass Rates, test performance, and other assigned Quality KPIs.
• Investigate production and test abnormalities through process observation, data analysis, product tracing, test and inspection review, and verification of established controls.
• Maintain a visible Quality Engineering presence on the production floor, partnering with Operations and Quality Control to identify and respond to emerging quality concerns.
• Develop initial problem statements, gather and validate relevant evidence, coordinate immediate response and containment, and escalat... (continue full list as provided)

PERFORMANCE COMPETENCIES:

• Role Fulfillment – Routine completion of all essential functions of the role.
• Technical Proficiency – Job‑specific skill level, attention to detail, and overall quality of work produced.
• Safety – Dedication to our safety‑first culture through incident prevention, adherence to protocols, initiative in reporting and resolving concerns, training participation, and contributions to a safe working environment.
• Dependability – Determination to show up, stay on task, and get things accomplished.
• Compliance – Consistent adherence to company policies and procedures.
• Interpersonal Skills – Ability to work and communicate well with others.
• Productivity – Volume of work completed and skill level related to time‑management, efficiency, prioritization, and initiative.
• Integrity – Commitment to ethical decision‑making, including admitting to mistakes, leading by example and a general tendency to do the right thing.

WORKING ENVIRONMENTAL CONDITIONS:

• Predominantly operates in a shop floor or warehouse environment. Position requires walking frequently through shift on concrete in production areas. May be exposed to moderate heat, light dust, fumes, cold temperatures, and noise. Adequate hearing, eye, and footwear protection is required in production areas.

SUPERVISORY RESPONSIBILITY:

• This position has no direct supervisory responsibilities.

SCHEDULE:

Depending on production area assignment, this position may work the following schedules:

• Standard Office Hours Monday through Friday

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

About this Job Description: The information provided above is intended to demonstrate the general nature and level of work performed by any incumbent(s) placed in this position. It is not intended to be a complete account of every task an employee may be assigned to perform. Management retains the right to add or revise this job description at any time to accommodate evolving needs of the business.

Requirements

QUALIFICATIONS:

• Bachelor’s degree in Engineering, Engineering Technology, or a related technical field required.
• 1–3 years of experience in Quality Engineering, Manufacturing Engineering, or a related manufacturing environment preferred.
• Working knowledge of manufacturing processes and quality systems, with emphasis on assembly and testing operations.
• Ability to collect, validate, analyze, interpret, and communicate manufacturing and quality performance data.
• Proficiency in Microsoft Excel and PowerPoint; experience with statistical analysis software preferred.
• Experience using Microsoft Excel Power Query, data connections, or similar tools to automate data collection, transformation, analysis, and recurring manufacturing or quality reporting highly preferred.
• Experience developing dynamic or near‑real‑time dashboards and KPI reporting using manufacturing data sources is a strong plus.
• Strong analytical, problem‑solving, organizational, and communication skills.
• Ability to work effectively cross‑functionally with Operations, Manufacturing Engineering, Quality Control, and other support functions.

PHYSICAL DEMANDS:

• Close visual acuity and repetitive movements of the wrists, hands, and/or fingers to operate standard office equipment required. Will need to walk short distances and may occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.