Manufacturing Quality Engineer

R.H. Sheppard Co. Inc.; Hanover (York County); On-site; USD 65,000 - 90,000; Full time

Job summary

R.H. Sheppard Co. Inc.

is seeking a hands-on Manufacturing Quality Engineer to support production operations, focusing on Sub-Assembly, Assembly, and End‑of‑Line/Functional Test. You will perform shop-floor problem solving, data analysis, and drive improvements to quality controls. This role requires cross-functional collaboration with Operations, Quality Control, and Manufacturing Engineering to identify root causes and implement corrective actions, while maintaining documentation and

Qualifications

• Bachelor's degree in Engineering, Engineering Technology, or a related technical field.
• 1–3 years of experience in Quality Engineering, Manufacturing Engineering, or a related manufacturing environment preferred.
• Working knowledge of manufacturing processes and quality systems, with emphasis on assembly and testing operations.
• Ability to collect, validate, analyze, interpret, and communicate manufacturing and quality performance data.
• Proficiency in Microsoft Excel and PowerPoint; experience with statistical analysis software preferred.
• Experience using Microsoft Excel Power Query, data connections, or similar tools to automate data collection, transformation, analysis, and recurring manufacturing or quality reporting highly preferred.
• Experience developing dynamic or near-real-time dashboards and KPI reporting using manufacturing data sources is a strong plus.
• Strong analytical, problem‑solving, organizational, and communication skills.
• Ability to work effectively cross‑functionally with Operations, Manufacturing Engineering, Quality Control, and other support functions.

Responsibilities

• Provide hands‑on quality engineering support across manufacturing operations, with primary coverage of Sub‑Assembly, Assembly, and End‑of‑Line/Functional Test.
• Monitor, analyze, validate, and report manufacturing quality performance, including First Time Pass Rates, Overall Pass Rates, test performance, and other assigned Quality KPIs.
• Investigate production and test abnormalities through process observation, data analysis, product tracing, test and inspection review, and verification of established controls.
• Maintain a visible Quality Engineering presence on the production floor, partnering with Operations and Quality Control to identify and respond to emerging quality concerns.
• Develop initial problem statements, gather and validate relevant evidence, coordinate immediate response and containment, and escalate complex issues.
• Follow quality issues across process boundaries when evidence indicates potential sources in Machining, supplied material, equipment, measurement or test systems, or other processes.
• Execute approved tactical updates to Plex Control Plans and supporting controlled Quality documentation per document-control requirements.
• Support structured root‑cause analysis, corrective action, verification, and continuous improvement activities.
• Conduct or support process capability studies, MSA, Gage R&R, and other Quality Engineering analyses as assigned.
• Support improvements to manufacturing process controls, inspection methods, measurement and test systems, and error‑proofing.
• Collaborate cross‑functionally with Quality Control, Operations, Manufacturing Engineering, Maintenance, Senior Quality Engineers, and others to resolve manufacturing quality concerns.
• Support audits and corrective‑action activities within the Manufacturing Quality Engineering scope.
• Perform other duties as assigned.

Skills

Quality engineering

Data analysis

Excel

PowerPoint

Dashboard development

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Engineering/Engineering Technology or related field

Tools

Microsoft Excel Power Query

Statistical analysis software

Microsoft Excel

Job description

Description

We’re seeking a hands‑on Manufacturing Quality Engineer to support manufacturing operations, with primary focus on Sub‑Assembly, Assembly, and End‑of‑Line/Functional Test. This role combines shop‑floor problem solving, quality data analysis, investigation, reporting, and process improvement to identify and resolve manufacturing quality concerns. You’ll work cross‑functionally to strengthen quality controls, coordinate immediate response, and follow issues across manufacturing processes to help identify root causes and drive effective corrective actions.

Essential Duties

• Provide hands‑on Quality Engineering support across manufacturing operations, with primary day‑to‑day coverage of Sub‑Assembly, Assembly, and End‑of‑Line/Functional Test.
• Monitor, analyze, validate, and report manufacturing quality performance, including First Time Pass Rates, Overall Pass Rates, test performance, and other assigned Quality KPIs.
• Investigate production and test abnormalities through process observation, data analysis, product tracing, test and inspection review, and verification of established controls.
• Maintain a visible Quality Engineering presence on the production floor, partnering with Operations and Quality Control to identify and respond to emerging quality concerns.
• Develop initial problem statements, gather and validate relevant evidence, coordinate immediate response and containment, and escape complex or systemic issues to the appropriate Senior Quality Engineer or process owner.
• Follow quality issues across process boundaries when evidence indicates a potential source in Machining, supplied material, equipment, measurement or test systems, or other manufacturing processes.
• Execute approved tactical updates to Plex Control Plans and supporting controlled Quality documentation in accordance with established document‑control requirements.
• Support structured root‑cause analysis, corrective action, verification, and continuous‑improvement activities related to manufacturing quality concerns.
• Conduct or support process capability studies, Measurement System Analysis (MSA), Gage R&R studies, and other Quality Engineering analyses as assigned.
• Support improvements to manufacturing process controls, inspection methods, measurement and test systems, and error‑proofing.
• Collaborate cross‑functionally with Quality Control, Operations, Manufacturing Engineering, Maintenance, Senior Quality Engineers, and other applicable functions to resolve manufacturing quality concerns.
• Support audits and corrective‑action activities within the Manufacturing Quality Engineering scope.
• Perform other duties as assigned.

Performance Competencies

• Role Fulfillment – Routine completion of all essential functions of the role.
• Technical Proficiency – Job‑specific skill level, attention to detail, and overall quality of work produced.
• Safety – Dedication to our safety‑first culture through incident prevention, adherence to protocols, initiative in reporting and resolving concerns, training participation, and contributions to a safe working environment.
• Dependability – Determination to show up, stay on task, and get things accomplished.
• Compliance – Consistent adherence to company policies and procedures.
• Interpersonal Skills – Ability to work and communicate well with others.
• Productivity – Volume of work completed and skill level related to time‑management, efficiency, prioritization, and initiative.
• Integrity – Commitment to ethical decision‑making, including admitting to mistakes, leading by example and a general tendency to do the right thing.

Working Environmental Conditions

• Predominantly operates in a shop floor or warehouse environment. Position requires walking frequently through shift on concrete in production areas. May be exposed to moderate heat, light dust, fumes, cold temperatures, and noise. Adequate hearing, eye, and footwear protection is required in production areas.

Supervisory Responsibility

• This position has no direct supervisory responsibilities.

Schedule

Depending on production area assignment, this position may work the following schedules:

• Standard Office Hours Monday through Friday

The demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

About this Job Description: The information provided above is intended to demonstrate the general nature and level of work performed by any incumbent(s) placed in this position. It is not intended to be a complete account of every task an employee may be assigned to perform. Management retains the right to add or revise this job description at any time to accommodate evolving needs of the business.

Requirements

• Bachelor’s degree in Engineering, Engineering Technology, or a related technical field required.
• 1-3 years of experience in Quality Engineering, Manufacturing Engineering, or a related manufacturing environment preferred.
• Working knowledge of manufacturing processes and quality systems, with emphasis on assembly and testing operations.
• Ability to collect, validate, analyze, interpret, and communicate manufacturing and quality performance data.
• Proficiency in Microsoft Excel and PowerPoint; experience with statistical analysis software preferred.
• Experience using Microsoft Excel Power Query, data connections, or similar tools to automate data collection, transformation, analysis, and recurring manufacturing or quality reporting highly preferred.
• Experience developing dynamic or near-real-time dashboards and KPI reporting using manufacturing data sources is a strong plus.
• Strong analytical, problem‑solving, organizational, and communication skills.
• Ability to work effectively cross‑functionally with Operations, Manufacturing Engineering, Quality Control, and other support functions.

Physical Demands

• Close visual acuity and repetitive movements of the wrists, hands, and/or fingers to operate standard office equipment required. Will need to walk short distances and may occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.