Manufacturing Quality Assurance Supervisor II

Daimler Truck North America LLC.; High Point (NC); On-site; USD 95,000 - 121,000; Full time

Benefits offered by this job

Annual bonus program

401(k) with company match (up to 6%)

Vacation: 4 weeks + 13+ holidays

Parental leave: 8 weeks

Job summary

Daimler Truck North America LLC is seeking a Manufacturing Quality Assurance Supervisor II to lead a QA team in High Point, NC. You will partner with Operations to ensure products are manufactured safely, efficiently, and to the highest standards.

Responsibilities include coaching the QA team, driving containment and corrective actions, and monitoring key quality metrics to sustain process excellence. This is an onsite role with a strong emphasis on safety and teamwork.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Quality, Business, or related field (or 6+ years leading teams in lieu of degree).
• Experience leading hourly employees in a fast-paced manufacturing environment.
• Experience with structured problem-solving methods (8D, 5 Why, A3, Six Sigma).
• Knowledge of FMEA, Control Plans, SPC, APQP, PPAP.
• Strong verbal and written communication skills; data-driven decision making.

Responsibilities

• Champion a safety-first culture and ensure compliance with all safety requirements in the production area.
• Lead, coach, and develop Quality Assurance team members to meet performance objectives.
• Partner with Operations, Manufacturing, Engineering and support teams to improve product quality throughout manufacturing.
• Drive rapid containment, root cause analysis, corrective actions, and verification to resolve quality concerns.
• Monitor quality KPIs (FTT, DPU, audit performance, defect trends) and drive improvements.

Skills

Leadership

Problem solving

Data analysis

Verbal & written communication

Microsoft Office

Education

Bachelor's degree in Engineering/Manufacturing/Quality/Business or related field

Tools

Microsoft Office

Job description

## Manufacturing Quality Assurance Supervisor IIApply: Onsite: High Point, NC US: Full time: Posted Yesterday: End Date: September 26, 2026 (6 days left to apply): DT-18383**Inside the Role**Quality is at the center of everything we build. In this role, you will lead a team of Quality Assurance professionals who partner closely with Operations to ensure products are manufactured safely, efficiently, and to the highest standards. As a Manufacturing Quality Assurance Supervisor II, you will drive quality performance through team development, structured problem solving, process discipline, and cross-functional collaboration. Your leadership will play a critical role in achieving key quality objectives, resolving quality concerns, and sustaining the manufacturing processes that ensure our customers receive products built right the first time.**Posting Information**We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.**We Take Care of Our Team****Position offers a starting salary range of****$95,000 - $121,000 USD**Pay offered dependent on knowledge, skills, and experienceBenefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.**What You Drive at DTNA*** Champion a culture where safety is the highest priority and ensure compliance with all safety requirements within the assigned production area.* Lead, coach, and develop Quality Assurance team members to achieve performance objectives while building technical capability and engagement.* Partner with Operations, Manufacturing, Engineering, and support teams to maintain and improve product quality throughout the manufacturing process.* Drive rapid containment, root cause analysis, corrective actions, and verification activities to resolve quality concerns and prevent recurrence.* Facilitate structured problem-solving efforts and continuous improvement initiatives to improve process capability and overall product quality.* Monitor key quality performance indicators, including First Time Through (FTT), Defects Per Unit (DPU), audit performance, and defect trends, and take action to achieve business objectives.* Ensure compliance with design-critical manufacturing processes, quality standards, and established work instructions.* Support investigations related to internal, customer, supplier, and production quality concerns.* Foster accountability and collaboration across functional teams to drive operational and quality excellence.**Knowledge You Should Bring*** Bachelor's degree in Engineering, Manufacturing, Quality, Business, or a related field and four (4) years of relevant experience; **OR*** Six (6) or more years of experience leading teams in a manufacturing, production, quality, logistics, or distribution environment in lieu of a degree.* Demonstrated leading hourly employees experience in a fast-paced manufacturing or operational environment.* Experience with structured problem-solving methodologies (8D, 5 Why, A3, Six Sigma, etc.).* Experience with quality systems such as FMEA, Control Plans, SPC, APQP, or PPAP.* Strong problem-solving and root cause analysis skills with experience driving corrective and preventive actions.* Working knowledge of Microsoft Office applications.* Excellent verbal and written communication skills.* Ability to analyze performance metrics and utilize data to drive operational improvements.**Exceptional Candidates Might Have*** Engineering, Manufacturing Engineering, Industrial Engineering, or other technical degree.* Experience in automotive, heavy manufacturing, bus, truck, or related production environments.* Quality assurance experience supporting high-volume manufacturing operations.* Experience working directly with suppliers and supplier quality initiatives.* Knowledge of quality management systems and continuous improvement methodologies.* Experience leading cross-functional quality investigations and improvement projects #LI-TN1 #LI-Onsite**Where We Work**This position is open to applicants who can work in (or relocate to) the following location(s)-High Point, NC US. Relocation assistance is not available for this position.**Schedule Type:**OnsiteAt Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.That is what we are working toward - for all who keep the world moving.**Additional Information*** This position is **not open** for Visa sponsorship **or** to existing Visa holders* Applicants must be legally authorized to work permanently in the country the position is located in at the time of application* Final candidate must successfully complete a criminal background check* Final candidate may be required to successfully complete a pre-employment drug screen* Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions* EEO - Disabled/VeteransDaimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.