Manufacturing Process Excellence Associate Director

Accenture PLC; Northern (KY); Hybrid; USD 150,000 - 430,000; Full time

Job summary

Accenture seeks a seasoned Process Excellence leader to shape future-state designs for our clients across industries. You will embed AX Design, drive AI-enabled transformation, and coach senior specialists while aligning with technology and delivery partners.

You will manage and develop teams, govern methodology across engagements, and lead client workshops, with up to 75% travel. Strong executive communication is essential.

Qualifications

• Minimum 7 years of experience in process excellence, process redesign, or management consulting.
• Minimum 2 years of deep industry expertise in at least one domain with transformation methodology design.
• Minimum 2 years of experience managing and developing team members.
• Minimum 1 year of building, evaluating, and scaling AI-enabled client solutions.

Responsibilities

• Embed AI into future state design for clients and ways of working using AI tools.
• Define the process redesign standard for your industry or function and govern its application.
• Determine client facilitation approach: discovery workshops, presentations, and governance.
• Define benchmarking and transformation roadmap methodology for engagements.
• Manage client stakeholder facilitation, discovery workshops and relationships.
• Approve final process designs before client delivery.
• Lead and develop direct reports; coach on redesign and executive presentation.
• Coordinate with technology and delivery partners to align process design with platforms.
• Embed AI Design in domain methodology across engagements.

Skills

Process excellence

Process redesign

Management consulting

Industry expertise

Team leadership

AI-enabled solutions

Stakeholder facilitation

Executive communication

Tools

Process mining tools

Digital twin

AI-assisted design tools

Job description

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office.

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.

You are:

You define how process transformation work gets done within your industry or function — setting the methodology, governing quality, and making sure every engagement reflects deep domain expertise as well as the right delivery standard. You manage and develop your team, coach senior specialists on what good looks like in your domain, and connect with technology and delivery partners to make sure the process and platform work fit together. You've made AX Design, the intersection of human, agent, and process part of the team's methodology — you've worked out how to apply it in your domain context, and you coach your team on what human+AI agent experience design looks like in practice.

The work:

Embed AI into future state design for clients as well as in ways of working for your full workstream using the appropriate AI tools and creating agents strategically to aid in deliverable creation.

• Define the process redesign standard for your industry or function — the method the team uses to assess domain forces, specify future-state processes, integrate AI, and design operating model changes — and govern its application across all engagements in your area.
• Determine the client facilitation approach: discovery workshop methodology, recommendation presentation standards, and approval governance.
• Define the benchmarking and transformation roadmap methodology the team applies.
• Determine how domain expertise and functional playbook methodology are applied consistently across the team's portfolio of engagements.
• Manage client stakeholder facilitation activities — discovery workshops, recommendation presentations, and day-to-day relationship management.
• Approve final process designs before client delivery.
• Manage and develop direct reports; coach senior specialists on process redesign, domain application, and senior leadership presentation.
• Connect with technology and delivery partners to make sure process design and platform work fit together on joint deliverables.
• Define how AX Design is embedded in the team's domain methodology — establishing the standard for how AI agent experiences are specified, reviewed, and validated within process transformation deliverables across all engagements.

Travel Requirements:

Travel is required for this role and could vary up to 75%.

Here's what you need:

• Minimum 7 years of experience in process excellence, process redesign, or management consulting
• Minimum 2 years of deep industry expertise in at least one domain (e.g., Banking/Capital Markets, Insurance, Software and Platforms, Communications and Media, High Tech, Health, Public Service, Life Sciences, Consumer Goods Retail and Travel, Industrial, Energy, Utilities or Chemical and Natural Resources), with the ability to apply it to transformation methodology design
• Minimum 2 years of experience managing and developing team members
• Minimum 1 year of experience of building, evaluating, and scaling AI-enabled solutions into client work with the ability to explain how AI addresses business problems

Set Yourself Apart:

• Demonstrated ability to define and govern team methodology across a portfolio of client engagements
• Familiarity with process mining, digital twin, or AI-assisted design tools for process validation
• Experience contributing to business development, leadership proposal and facilitating client workshops
• Demonstrated ability to embed AI Design into team delivery standards — governing how AI agent experiences are specified and validated across process transformation engagements
• Understand AI partner ecosystem and help clients navigate complex technology choices
• Proven track record facilitating client workshops and presenting to senior leadership
• Strong executive communication and facilitation skills

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/14/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture.

Role Location Annual Salary Range
California $163,000 to $434,000
Colorado $163,000 to $375,000
Connecticut $163,000 to $375,000
District of Columbia $173,500 to $399,300
Illinois $150,900 to $375,000
Maine $138,800 to $319,400
Maryland $163,000 to $375,000
Massachusetts $163,000 to $399,300
Minnesota $163,000 to $375,000
New York $150,900 to $434,000
New Jersey $173,500 to $434,000
Ohio $150,900 to $347,200
Virginia $150,900 to $399,300
Washington $173,500 to $399,300

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