Manufacturing Manager II (2nd Shift), Robotics Manufacturing & Technical Operations

Amazon Inc.; Westborough (MA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Plan

Paid Time Off (PTO)

Job summary

Amazon Robotics in Westborough, MA is seeking a Manufacturing Manager II (2nd Shift) to lead a team across material handling, electro‑mechanical assembly, test, pack and ship. You will drive safety, quality, productivity and on‑time customer delivery while building a high‑performing, inclusive culture.

This role requires strong leadership, 2+ years of manufacturing experience, and a knack for coaching, problem‑solving and data‑driven process improvement.

Qualifications

• Bachelor's degree in Engineering, Business Management or related field.
• Strong leadership, interpersonal and team-building skills.
• 2+ years experience in manufacturing.
• Proactive problem‑solving ability and excellent attention to detail.
• Direct management experience for employees and their performance
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Excellent analytical and problem‑solving skills.
• Effective coaching and mentoring skills.
• Ability to work in a fast‑paced environment and prioritize tasks.
• Demonstrated commitment to safety and quality.

Responsibilities

• Support, mentor, and motivate production teams.
• Manage operations safety, quality, productivity, and customer delivery expectations.
• Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.
• Manage staffing, grow and train / develop a team of high‑performing associates, while promoting a culture of inclusion, innovation and performance.
• Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.
• Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
• Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.
• Lead and implement critical business initiatives across the team.
• Collaborate effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.
• Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
• Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

Skills

Leadership

Problem-solving

Communication

Safety

Lean manufacturing

Education

Bachelor's degree in Engineering or related field

Tools

Oracle ERP

Agile PLM

Job description

Manufacturing Manager II (2nd Shift), Robotics Manufacturing & Technical Operations

Job ID: 10466576 | Amazon.com Services LLC

Are you inspired by the invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun.

The Amazon Robotics (AR) Operations organization is Amazon’s manufacturing arm for industrial robotics. We manufacture high-quality robotics for fulfillment and transportation centers across Amazon. It’s an operation that works cross-functionally with Engineering and Supply Chain teams. We are seeking a talented, collaborative manufacturing Manager with thorough knowledge of good manufacturing practices and continuous improvement to support manufacturing in our facility in Westborough MA.

In this role, you will lead and support a team of manufacturing associates in areas of material handling, electro‑mechanical assembly, test, pack and ship. You will be responsible for engaging your team during their shifts and delivering for customer, while maintaining the highest levels of safety, quality, productivity, attendance, and performance. The company has complex products that requires a detail‑oriented, organized, and high‑energy individual to coordinate daily production requirements and lead improvement initiatives. The successful candidate for this position will be a self‑managing, action‑oriented individual focused on developing and supporting a high performing team while delivering business results.

Key job responsibilities

• Support, mentor, and motivate production teams.
• Manage operations safety, quality, productivity, and customer delivery expectations.
• Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.
• Manage staffing, grow and train / develop a team of high‑performing associates, while promoting a culture of inclusion, innovation and performance.
• Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.
• Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
• Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.
• Lead and implement critical business initiatives across the team.
• Collaborate effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.
• Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
• Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

A day in the life

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, we welcome applications.

Basic Qualifications

• Bachelor's Degree in Engineering, Business Management or related field.
• Strong leadership, interpersonal and team-building skills.
• 2+ years experience in manufacturing.
• Proactive problem‑solving ability and excellent attention to detail.
• Direct management experience for employees and their performance
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office.
• Excellent analytical and problem‑solving skills.
• Effective coaching and mentoring skills.
• Ability to work in a fast‑paced environment and prioritize tasks.
• Demonstrated commitment to safety and quality.

Preferred Qualifications

• Experience in a complex, high‑volume manufacturing environment.
• Experience supporting new products and product development programs.
• Experience with Materials Management and logistics best practices
• Experience working with Oracle ERP and Agile PLM.
• Experience in advanced manufacturing, distribution and logistics.
• Working knowledge of Lean Manufacturing and application of Continuous Improvement (CI) tools.
• Proficient with data collection, data analysis and use of metrics.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, Westboro - 100,000.00 - 150,000.00 USD annually