Manufacturing Manager II (2nd Shift), Robotics Manufacturing & Technical Operations

Amazon.com Services LLC; North Reading (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

Amazon.com Services LLC in North Reading, MA is seeking a 2nd shift Operations Supervisor to lead production teams and ensure safety, quality, and on-time delivery. Training may occur on 1st shift for 30–60 days before moving to 2nd shift full time.

You will mentor and develop associates, manage staffing, and drive process improvements with cross-functional teams across Quality, Engineering, Supply Chain, and Finance. A strong leadership background and manufacturing experience are required.

Qualifications

• Bachelor's degree or higher in a related field.
• Proven ability to analyze data and communicate findings clearly.
• Experience leading teams and mentoring staff.
• Strong leadership and interpersonal skills.
• Demonstrated commitment to safety and quality.

Responsibilities

• Support, mentor, and motivate production teams.
• Manage operations safety, quality, productivity, and customer delivery expectations.
• Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.
• Manage staffing, grow and train / develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.
• Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.
• Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
• Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.
• Lead and implement critical business initiatives across the team.
• Collaborate effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.
• Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
• Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

Skills

Analytical skills

Strong communication

Direct reports experience

Leadership

Safety focus

Manufacturing experience

Education

Bachelor's degree in Engineering or Business

Job description

Key job responsibilities

This is a 2nd Shift Position (3pm-11:30pm M-F). Candidate may be requested to start on 1st shift for training for 30-60 days, then transfer to 2nd shift full time.

• Support, mentor, and motivate production teams.
• Manage operations safety, quality, productivity, and customer delivery expectations.
• Oversee daily execution of manufacturing operations to deliver performance to plan with a focus on safety and quality.
• Manage staffing, grow and train / develop a team of high-performing associates, while promoting a culture of inclusion, innovation and performance.
• Gather, trend and report process metrics/KPIs while promoting improvement initiatives from suppliers through factory.
• Drive efficiency and quality through process-focused approaches, process improvement initiatives and root cause / corrective action exercises.
• Build and manage team goals and critical metrics to ensure business success. Drive accountability with the team.
• Lead and implement critical business initiatives across the team.
• Collaborate effectively across functions with matters involving Quality, Engineering, Supply Chain, Finance, etc.
• Conduct employee reviews, hiring, and all disciplinary functions for the reporting team.
• Contribute to Operations project teams leading new product introduction and other manufacturing initiatives.

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

Basic Qualifications

• Bachelor's degree in Engineering or Business Administration or a related field
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience managing direct reports
• Can show strong verbal and written communication skills
• Knowledge of Microsoft Office products and applications, including Word, PowerPoint, Excel, Outlook, InfoPath, SharePoint, etc.
• Experience in mentoring, leading and coaching
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
• Strong leadership, interpersonal and team-building skills.
• 2+ years experience in manufacturing.
• Demonstrated commitment to safety and quality.

Preferred Qualifications

• Experience in a high volume, high production operations environment
• Experience in launching new products
• Knowledge of materials management processes, including