Manufacturing IT Systems Specialist

Merck & Co.; Piscataway Township (NJ); On-site; USD 105,000 - 110,000; Full time

Job summary

Merck & Co. in Piscataway Township is seeking a Manufacturing IT Systems Specialist to support manufacturing systems and desktop environments. This role will involve assisting with technology implementations and ensuring seamless daily operations through effective IT support.

The ideal candidate will have a Master’s degree and experience with US serialization requirements and pertinent IT skills. The position currently offers a salary between $105K and $110K per annum with standard work hours.

Qualifications

• Master’s degree in Information Technology Management, Computer Science, or related field.
• Working knowledge of US DSCSA serialization requirements, lot-level traceability, GS1 standards.
• Experience developing T-SQL queries.

Responsibilities

• Support the manufacturing systems and desktop computing environment.
• Assist in the implementation and maintenance of technology solutions.
• Provide technical assistance and support for computer systems and software.

Job description

Manufacturing IT Systems Specialist

Support both the manufacturing systems and the desktop computing environment. This role involves assisting in the implementation and maintenance of technology solutions at the manufacturing shop‑floor level and providing desktop support to ensure seamless daily operations. The individual will collaborate with various departments to understand and meet their IT needs, contribute to system improvements, and maintain high standards of IT support and operational efficiency.

Track and Trace Technology, Serialization Standards and Compliance

• Deep knowledge of global serialization standards such as GS1.
• Familiarity with regulatory requirements like DSCSA (Drug Supply Chain Security Act) in the US, and the FMD (Falsified Medicines Directive) in the EU. Ability to ensure and document compliance with these standards and regulations.
• Proficiency with serialization software such as ACG, Tradelink, rfxcel, Antares Vision, Systech, or Optel.
• Experience with integrating serialization systems into enterprise systems like ERP (Oracle - JDE, SAP ATTP) and MES (Rockwell, Werum PAS-X).
• Knowledge of RFID, barcode generation and scanning systems, and their integration with serialization systems.
• Understanding of how to implement and manage end‑to‑end traceability within the supply chain.

Data Integration and Analytics

• Data integration via API (XML, SOAP), AS2, SFTP.
• Data analytics and advanced automation expertise. Proficiency in data analytics tools (Python, R, SQL) for analyzing serialization and operational data.
• Experience with business intelligence tools like Tableau, PowerBI, or QlikView for creating dashboards and reports.
• Familiarity with PAT tools and techniques for real‑time process monitoring and control.
• Ability to integrate PAT into manufacturing operations to enhance quality and efficiency.
• Expertise in IIT technologies for real‑time monitoring, predictive maintenance, and process optimization.
• Ability to design and implement solutions within pharmaceutical manufacturing.
• Understanding of digital twin technology for simulating and optimizing manufacturing processes.
• Ability to create and manage digital twins for process validation and continuous improvement.

Shopfloor Support and IT Troubleshooting

• Provide technical assistance and support for incoming queries and issues related to computer systems, desk phones, cellphones, printers, software, and hardware.
• Address ServiceNow tickets through direct personal interaction or via telephone communication.
• Write training manuals and train computer users, as necessary.
• Install, modify, and repair computer hardware and software, ensuring minimal downtime.
• Run diagnostic programs to resolve problems and optimize performance.

Requirements

• Must have at least a Master’s degree in Information Technology Management, Computer Science, or related field.
• Working knowledge and experience with US DSCSA serialization requirements, lot‑level traceability (T3), GS1 standards, EPCIS format, tracing, and credentialing.
• Experience developing T‑SQL queries for improving data retrieval process and document versioning.
• Hands‑on experience with Enterprise Serialization Platform – TraceLink, SAP ATTP, and SAP ICH.
• Must have 24 months of experience in the position or in a related position.

Salary: $105K - $110K per annum.

Hours: 40 hrs/wk 8:30am - 5:30pm

Location: Piscataway, NJ