Manufacturing Execution System (MES) Manager, Consulting

Infor Inc.; Location (WV); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Join a leading company as an MES Consulting Manager where you will lead a team delivering MES implementations across various manufacturing sectors. In this role, you'll ensure successful project delivery while mentoring your team members, managing customer relationships, and contributing to improvements in consulting services. This position enables you to impact operational excellence in manufacturing through innovative solutions.

Qualifications

• Experience managing a consulting team delivering MES implementations.
• Proven record of leading MES project delivery from planning to go-live.
• Strong mentorship skills supporting team members' technical development.

Responsibilities

• Manage team performance and project delivery for MES implementations.
• Oversee resource planning and customer site activities.
• Act as primary escalation point for customer issues.

Skills

Team management

Project delivery

Mentoring

Customer relationship management

Job description

Join Infor as an MES Consulting Manager, leading a team of consultants delivering Manufacturing Execution System implementations to manufacturing clients across diverse industries. In this role, you will oversee end-to-end project delivery, manage team performance, and build strong customer relationships to ensure successful MES deployments. You will collaborate closely with clients to address production and system integration challenges, mentor consultants on MES best practices, and contribute to the continuous improvement of Infor’s MES consulting services. This role offers the opportunity to drive operational excellence and help shape the future of manufacturing through Infor’s innovative solutions.

A Day in the Life:

• Allocate work aligning tasks with team members' strengths
• Monitor team members' activities, ensuring they remain on track to meet communicated objectives and timeframes
• Create and maintain a Project Plan based on realistic dates for both customer and team deliverables
• Maintain accurate resource plans for in progress and forecast projects to support the services forecasting process
• Carry out regular project review meetings with the customer
• Attend customer sites to provide on-site activities including requirements gathering and design workshops, user training or go live support
• Provide accurate estimates and service works orders, clearly identifying assumptions and out of scope items
• Review and adjust team time bookings to ensure accurate customer invoicing
• Act as the primary escalation point for customer issues and ensure prompt resolution

Basic Qualifications:

• Experience managing a consulting or professional services team delivering Manufacturing Execution System (MES) implementations, including assigning tasks based on MES expertise and tracking team performance against project goals
• Experience leading MES project delivery from planning through go-live, managing MES-specific scope, production scheduling challenges, system integrations, and budget adherence
• Experience conducting regular check-ins and mentoring team members on MES best practices, supporting their technical and professional development plans
• Experience managing resource utilization, including time tracking and scheduling, to ensure adequate coverage during MES implementation phases
• Experience reviewing timesheets, processing change orders, and approving invoices specific to MES consulting projects to maintain accurate project financials
• Legal authorization to work permanently in the United States for any employer without requiring visa transfer or visa sponsorship.

Preferred Qualifications:

• Experience supporting MES pre-sales activities, including requirements gathering, solution scoping, and feasibility analysis
• Experience designing MES solutions, including requirements gathering and solution design
• Experience mentoring junior consultants on MES technologies, manufacturing processes, and system integration best practices
• Experience working in manufacturing industries where MES systems are critical, such as automotive, food & beverage, pharmaceuticals, or industrial manufacturing

USA Remote (Dallas, TX and Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

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