Manufacturing Engineering Specialist

North Carolina State University; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Flexible Spending Account

Retirement Programs

Disability Plans

Life Insurance

Paid Time Off

12 Holidays each year

Tuition and Academic Assistance

Job summary

North Carolina State University is seeking a Manufacturing Engineering Specialist responsible for assisting clients in adopting advanced manufacturing technologies. This role involves project management, customer service, and technical support across areas like automation and robotics.

Ideal candidates will have a Master’s or Bachelor’s degree in Engineering, a strong background in Industry 4.0, and experience in automation programming. The position offers competitive benefits including medical insurance and tuition assistance.

Qualifications

• Master’s degree or a Bachelor of Science in Engineering required.
• Strong background in Manufacturing Technology and Industry 4.0 technology implementation.
• Eligibility to obtain clearance upon request of the US government.

Responsibilities

• Assist manufacturing clients in adopting advanced manufacturing technologies.
• Perform project initiation, execution, and delivery.
• Provide customer service and technical support for various technologies.

Skills

Automation/robotics programming

Project management

Customer service

Communication

Problem-solving

Education

Master’s Degree or Bachelor of Science Degree in Engineering

Job description

Job Title

Manufacturing Engineering Specialist

Department

Industry Expansion Solutions

Location

Raleigh, NC

Job Summary

Responsible for assisting manufacturing industry clients in the adoption of advanced manufacturing (Industry 4.0) technologies, acting as an NC State IES extension agent. The role involves project initiation, execution, delivery, customer service, and technical support across various domains including automation, robotics, industrial analytics, cybersecurity, additive manufacturing, augmented/virtual reality, and supporting federal grants.

Essential Job Duties

• Perform project initiation, execution, and delivery: evaluate client needs, facilitate problem‑solving groups, collaborate with constituents, assign follow‑up activities, and present findings.
• Customer Service (30%): Provide front‑line day‑to‑day contact with IES clients and partners, work directly with select clients on fee‑based projects as a trusted advisor, and train industry clients on advanced manufacturing topics.
• Technical (65%): Serve as the NC State IES extension agent assisting manufacturing clients with identification, proof‑of‑concept, and implementation of Industry 4.0 technologies; demonstrate expertise in automation/robotics manufacturing applications and one or more of the following technologies: Industrial Analytics, Cybersecurity, Additive Manufacturing, Augmented/Virtual Reality; support multiple federal grants such as NIST North Carolina Manufacturing Extension Partnership and DOE State Manufacturing Leadership awards.
• Administrative (5%): Perform organizational administrative tasks and other related duties as assigned.

Other Responsibilities

• Provide support so that IES may reach its stated short‑term and long‑term goals.
• Serve under the University’s guidelines for EPA Professional employment.

Wolfpack Perks and Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays each year
• Tuition and Academic Assistance
• Childcare benefits, Wellness & Recreation Membership, and Wellness Programs

Minimum Education and Experience

• Master’s Degree or a Bachelor of Science Degree in Engineering or manufacturing‑related discipline.

Other Required Qualifications

The Extension Specialist will exercise broad guidance over designated technical product(s) and support activities under the leadership of the Field Operations Director and in cooperation with Product Area Managers using established policy as guidance. The Specialist will exercise discretion and judgment when making a decision, following standard NCSU and IES/NCMEP guidelines, practices and policies. The specific position will report to the IES Associate Executive Director of the Field Operations team and will be expected to have a strong background in Manufacturing Technology and specifically, Industry 4.0 technology implementation. General manufacturing consulting service delivery will be expected, based on the successful candidate’s skill set—including delivering training/projects in ISO 9001‑2015, Lean Six Sigma, OSHA Compliance, etc.

• Eligibility to obtain clearance upon request of the US government.
• Demonstrated applied automation/robotics programming and deployment experience in manufacturing.
• A strong work ethic and a willingness to travel overnight.
• Good communication and project management skills.
• Documented experience in the application of good business practices and ethics.
• The physical ability for a wide range of activities.
• Ability to work self‑directed.

Preferred Qualifications

• 2‑5 years of experience working in a manufacturing facility or related work experience.
• A working knowledge of other quality management principles, process excellence, and continuous improvement practices together with experience overseeing an organization's continuous improvement program.
• Experience with customer service, community relations, continuing education, marketing execution, sales, and strategic planning.

Required License(s) or Certification(s)

• Ability to obtain a NC Driver's License within the first 60 days of starting.

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degrees must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.