Manufacturing AMS Specialist

Galent; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

An innovative company is seeking a Manufacturing Application Managed Services Specialist to provide 24x7 support for critical manufacturing applications. This role involves managing systems like Rockwell FactoryTalk and Wonderware, ensuring optimal performance through effective troubleshooting and configuration. Collaborate with cross-functional teams to enhance system integration and user training. If you have a passion for technology and a background in manufacturing applications, this opportunity offers a dynamic environment to make a significant impact in the industry.

Qualifications

• 3-5 years of experience in manufacturing applications.
• Proficiency with SQL Server and industrial communication protocols.

Responsibilities

• Provide 24x7 support for manufacturing applications.
• Configure applications for seamless integration with systems.

Skills

P1/P2/P3 Support

SQL Server

Windows Server

IIS

Modbus

FLNet

Industrial Communication Protocols

Education

Bachelor’s degree in IT

Bachelor’s degree in Engineering

Tools

Rockwell FactoryTalk

Wonderware

Kepware

Complicity

Job description

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Role: Manufacturing Application Managed Services Specialist

Remote

Contract

Check following capabilities:

P1/P2/P3 support, ask standard SLA’S

Supporting offshore team, team size, his contribution

Applications

Job Description

We are looking for a Manufacturing Application Managed Services Specialist to work in a team to provide 24x7 support for various manufacturing applications and data collection systems. This role focuses on managing and supporting applications like Rockwell FactoryTalk, Wonderware, Kepware, Complicity. The position also involves managing SQL Server, Windows, and IIS for optimal system performance.

Key Responsibilities:

24x7 Support & Maintenance: Provide continuous monitoring, troubleshooting, and resolution of issues in OT systems (FactoryTalk, RS View, Wonderware, etc.).

System Configuration & Integration: Configure and customize applications to support manufacturing operations and ensure seamless integration with other systems.

Incident & Performance Management: Quickly resolve incidents, optimize data flows, and ensure uptime across critical applications.

Database & Network Management: Oversee SQL Server & other databases and ensure effective communication between applications and industrial systems.

User Support & Training: Provide training and maintain documentation for users and IT staff.

Collaboration: Work with cross-functional teams to ensure optimal integration and performance of OT systems.

Required Qualifications:

Education & Experience: Bachelor’s degree in IT, Engineering, or related field with 3-5 years of experience in Manufacturing applications like FactoryTalk, RSView, and Wonderware.

Technical Skills: Proficiency with Modbus, FLNet, SQL Server, Windows Server, IIS, and industrial communication protocols.

Certifications: ITIL Foundation or similar certifications are a plus.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Information Services

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