Manual Mail Processing Operator

Farmers Group Inc.; Caledonia (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Vision

HSA & FSA

Job summary

Farmers is seeking a mail processing professional in Caledonia, MI to prepare enterprise mailing materials in a fast-paced production environment. You will manually process compliance materials and assemble items for delivery via USPS, FEDEX, or UPS, ensuring accuracy and timely delivery.

The role involves scanning barcodes, generating production reports, and performing quality audits. A high school diploma and basic mail processing experience are required, with a hybrid work arrangement in

Qualifications

• High school diploma or equivalent required.
• Level I: Less than one year of general work experience preferred.
• Manual mail processing experience preferred, will assist the team when needed.

Responsibilities

• Prepares materials for enterprise mailing in a production environment.
• Manually processes compliance and marketing mail per USPS regulations.
• Uses 1-2 mail processing functions and models to ensure quality.
• Assembles materials for delivery via USPS, FEDEX, UPS.
• Manually scans barcodes to follow processing instructions.
• Prepares compliance mail including certified mail to avoid fines.
• Prepares and submits production reports detailing activity.
• Performs job reconciliation comparing results to reports.
• Identifies issues with envelopes or barcodes and reports to leadership.
• Conducts regular audits to ensure quality and reduce costs.

Skills

Manual mail processing

Attention to detail

Auditing/Quality control

Education

High school diploma or equivalent

Job description

36456

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us.

Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.

Job Summary

Prepares various company materials for enterprise mailing within a fast paced, production environment. Manually processes compliance materials, transactional and marketing mail in accordance to USPS regulations for timely delivery based on internal customers' expectations.

• The hours for this position will be Monday - Friday; from9:00am to 5:30pm EST.
• The location will be in our Caledonia, MI location.
• Performs manual processing of mail within a production environment.
• Utilizes knowledge of 1-2 specific mail processing function and models to perform quality and timely placement.
• Assembles pre-printed materials within automated inserting and metering equipment for subsequent delivery to intended recipients via USPS, FEDEX or UPS.
• Manually scans bar codes to comply with processing instructions including proper page accumulation and enclosure content quantities.
• Prepares compliance related mail including certified mail with a sense of urgency to avoid fines or legal concerns.
• Prepares and submits production reports reflecting detailed job activity including materials processed and equipment used.
• Conducts detailed job reconciliation by comparing accounted processing results to reporting results to ensure balance of work.
• Submits report results to Lead staff for review.
• Identifies software, hardware and/or programming issues to leadership team including return envelopes and missing bar codes.
• Conducts regular audits to ensure quality standards are achieved including insert quality and postage amount with the objective of reducing costs and duplication of work. Have a high attention to detail.

Education & Career Experience Requirements

• High school diploma or equivalent required.
• Level I: Less than one year of general work experience preferred.
• Manual mail processing experience preferred, will assist the team when needed.

Physical Actions

Some physical activities: carrying up to 50 lbs. maximum, lifting up to 50 lbs. maximum, reaching, seeing, standing for extended periods, walking, kneeling, pushing, pulling, sorting, cleaning, twisting, climbing, hearing, and squatting.

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
  o CA Only: $17.56 - $28.19
  o CO & ME:$16.37 - $26.81
  o HI/IL/MN/VT Only:$16.37 - $26.81
  o MA Only:$17.56 - $28.19
• o MD & VA:$16.37 - $26.81
  o DC/NJ/NY/OH Only: $17.56 - $28.19
  o Albany County, NY/Cleveland, OH: $17.56 - $25.75
  o WA Only: $17.13 - $30.47
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Vision
• Health Savings and Flexible Spending Accounts

Job Location(s): US - MI - Caledonia, US - MI - Grand Rapids

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.