Mansions Security Rover

Acqualina Resort & Residences on the Beach; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision insurance

401K program

Paid holidays and vacation

Complimentary parking and meals in on‑

Job summary

Acqualina Resort & Residences on the Beach is seeking a Security team member to welcome Owners and guests, verify access, and patrol the property to ensure safety for all residents and staff.

The role requires working weekends and holidays, reporting to the Security Manager. Candidates should have a high school diploma, a clean record, and solid English communication, with a focus on discretion and efficient, careful task execution.

Qualifications

• Essential: High school diploma or equivalent; criminal-free record; basic arithmetic; fluent English; legible communication and timely follow up; ability to input/access information in property management/ computers/ POS.
• Desirable: Some college or hospitality training; previous security or reception experience; foreign language skills; CPR and first aid training; valid driver’s license.

Responsibilities

• Provide a warm welcome and fond farewell for Residence Owners, guests and vendors.
• Validate guests/vendors have permission to be on property.
• Monitor and patrol designated areas to maintain a safe environment and minimize loss or damage.
• Anticipate problems and respond to disturbances and prohibited conduct.
• Respond to emergencies as needed and provide information and assistance.

Skills

Fluency in English

Attention to detail

Time management

Communication

Follow directions

Calm under pressure

Education

High school diploma or equivalent

Some college/ hospitality training

Tools

Property management system

POS system

Job description

WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU!JOIN OUR DREAM MAKER CULTURE ©

We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include:

• Competitive Wages


• Medical, Dental, Vision Insurance


• Life Insurance


• 401K Program


• Paid Holidays and Vacation


• Outstanding Recognition and Awards Program


• Effective Training Programs


• Tuition Reimbursement


• Complimentary Parking and Meals in Dedicated Employee Restaurant


• Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases


• Management Programs to Progress on Your Career Journey


• Health and Wellness Fairs

JOB OVERVIEW

Provides a warm welcome and fond farewell experience daily for all Residence Owners, their guests and vendors. Validates all guests and vendors have permission to be on property. Monitors and patrols assigned areas to provide a safe environment for guest and residents and employees and to minimize opportunities for loss or damage. Anticipates potential problems and reacts to disturbances and prohibited conduct. Responds to emergency situations as needed. Provide information and assistance to all Owners, visitors, and vendors.

This Position requires to work weekends and holidays.

REPORTS TO

Security Manager

WORK ENVIRONMENT

All areas of the Mansions building and surrounding property and Private Residential Units.

Job involves working:

• Under variable temperature conditions (or extreme heat or cold).


• Under variable noise levels.


• Outdoors/indoors.


• Running.


• Extended periods of time spent patrolling the property.


• Standing at a post for extended periods of time.

KEY RELATIONSHIPS

Internal: Concierge, Management Office, Bell/Door, Service attendants, Transportation, Engineering.

External: Resident Owners/visitors, and Acqualina staff.

QUALIFICATIONS

Essential:

• High school graduate or equivalent vocational training certificate.


• Criminal-free record


• Computer basic arithmetic.


• Fluency in English both verbally and non-verbally.


• Provide legible communication, accurate and timely follow up, and follows directions precisely.


• Ability to:

• Perform job functions with impeccable attention to detail, speed and accuracy.


• Pro-actively display time management skills by daily demonstrating ability to prioritize and organize tasks.


• Consistently work in an efficient and effective manner and display exceptional work ethic.


• Be a clear thinker, remaining calm and resolving problems using good judgment and excellent business sense.


• Follow directions meticulously, completing all tasks with comprehensive follow through.


• Accurately and effectively communicate, and provide consistent and reliable follow up.


• Understand, anticipate and fulfill Owner’s service needs.


• Work cohesively with a positive attitude, creating a constructive work environment with co-workers as part of a team.


• Work and perform job functions with purpose, pro-actively organize tasks to work efficiently and with minimal supervision.


• Maintain confidentiality of owner information and pertinent property data.

• Ability to input and access information in the property management system/computers/point of sales system.

Desirable:

• Some college or training in Hospitality Industry.


• Previous experience as Reception Agent, Security Officer or both.


• Previous cashiering experience.


• Fluency in a foreign language, preferably Spanish/Russian/Portuguese.


• Ability to suggestively sell.


• Certification of previous training in computers.


• Certification of previous training in alcohol awareness program.


• Knowledge of local laws, investigative methods and fire safety


• Certification in CPR and first aid.


• Valid driver’s license.


• Excellent driving record.


• Previous guest relations training.

PHYSICAL ABILITIES

Essential

1. 1. Frequent standing and walking throughout shift.


2. 2. Endure various physical movements throughout the work areas.

• Load and unload luggage from point of origin to destination.

• Lift, transfer and store heavy objects up to 60 pounds


• Occasional kneeling, pushing, pulling and lifting


• Occasional ascending or descending ladders, stairs and ramps

1. 1. Reach overhead and extension up to 30 inches complete tasks at different levels.


2. 2. Remain in stationary position for up to 8 hours throughout work shift.


3. 3. Satisfactorily communicate with guests, management and co-workers to their understanding.


4. 4. Ability to run up flights of stairs.