Manager, Accounts Receivables, Laboratory, and Special Services

QualDerm Partners; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health coverage

Generous 401(k) plan

Paid time off

Company-paid life insurance

Disability protection

Wellness plans

Employee assistance program

Exclusive employee discounts

Referral bonus program

Job summary

QualDerm Partners is seeking a Manager, Accounts Receivable to oversee daily revenue cycle performance, including A/R follow‑up and denials management. You will standardize in‑house RCM processes, drive KPI outcomes, and create SOPs with leadership while managing legacy accounts for acquired practices.

The role requires 5–7 years in healthcare RCM, strong communication, data analysis skills, and a collaborative approach to improve cash flow and patient experiences across 158 practices.

Qualifications

• Bachelor's degree preferred and relevant healthcare billing knowledge.
• 5–7 years of progressive revenue cycle management experience in a large healthcare organization.
• Experience in patient access, registration, billing, AR/follow-up and collections.
• Strong attention to detail and deadline-driven performance.
• Excellent verbal and written communication skills and ability to analyze large data sets.
• Ability to collaborate effectively in a team environment.

Responsibilities

• Lead daily performance and oversight of revenue cycle services, specifically A/R follow‑up.
• Standardize and optimize in‑house RCM processes with other leaders.
• Be accountable for revenue outcomes and KPIs set by leadership.
• Create standard operating procedures in coordination with leadership.
• Manage legacy A/R activities for acquired practices including billing and collections.
• Stay updated with payer guidelines and reimbursement policies.
• Monitor payer trends in rejections and denials and assign timely action.
• Report trends to leadership and implement corrective actions.
• Lead team meetings and participate in audits with finance/accounting.
• Assist with bad debt collection as directed.
• Provide oversight for patient billing calls when needed.
• Ensure returned mail is researched and statements resent.
• Collaborate with cross-functional teams to improve cash flow and patient experience.
• Mentor staff and support continuous improvement initiatives.

Skills

Attention to detail

Verbal and written communication

Deadline driven

Team collaboration

Data analysis

Education

Bachelor's degree (preferred)

Tools

Excel

Microsoft Office

Job description

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

Purpose:

• Reporting to the Senior Director, Credentialing and Revenue Cycle, the Manager, Accounts Receivable, is responsible for daily performance and oversight of revenue cycle services, specifically, Accounts Receivable and follow-up activities.
• Assist with standardization and optimization initiatives for in‑house RCM processes in coordination with other RCM leaders and initiatives
• Accountable for assigned revenue outcomes and Key Performance Indicators (KPIs) as determined by leadership
• Creates standard operating procedures in coordination with leadership
• Assists with management of continuous improvement activities and quality improvement
• Manage all legacy accounts receivable activities/run‑down for acquired practices including billing, A/R follow‑up, insurance and patient refunds and collection of patient balances
• Keep updated with current payer guidelines and reimbursement policies
• Monitor payer trends in rejections and denials and assigns team to work these in a timely manner
• Reports trends in a timely manner to leadership as well as corrective action plans
• Lead team meetings as assigned
• Participates in audit activities in conjunction with finance/accounting team
• Assist with bad debt collection process as directed
• Provide assistance and oversight for patient billing calls when needed
• Ensures all returned patient mail is researched and updated to correct addresses and statements are re‑sent

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well‑trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

Purpose:

• Reporting to the Senior Director, Credentialing and Revenue Cycle, the Manager, Accounts Receivable, is responsible for daily performance and oversight of revenue cycle services, specifically, Accounts Receivable and follow‑up activities.
• Assist with standardization and optimization initiatives for in‑house RCM processes in coordination with other RCM leaders and initiatives
• Accountable for assigned revenue outcomes and Key Performance Indicators (KPIs) as determined by leadership
• Creates standard operating procedures in coordination with leadership
• Assists with management of continuous improvement activities and quality improvement
• Manage all legacy accounts receivable activities/run‑down for acquired practices including billing, A/R follow‑up, insurance and patient refunds and collection of patient balances
• Keep updated with current payer guidelines and reimbursement policies
• Monitor payer trends in rejections and denials and assigns team to work these in a timely manner
• Reports trends in a timely manner to leadership as well as corrective action plans
• Lead team meetings as assigned
• Participates in audit activities in conjunction with finance/accounting team
• Assist with bad debt collection process as directed
• Provide assistance and oversight for patient billing calls when needed
• Ensures all returned patient mail is researched and updated to correct addresses and statements are re‑sent

Requirements

• Bachelor's degree preferred
• 5-7 years of progressive revenue cycle management experience within a large healthcare organization experience
• Experience in revenue cycle areas including patient access, registration, billing, AR/follow‑up, collections
• Strict attention to detail
• Ability to meet deadlines in a fast paced, start‑up, results‑oriented environment
• Excellent verbal and written communication skills
• Proficient Microsoft Office Suite products, specifically Excel and ability to analyze large data sets; advanced analytic skills
• and experience in developing revenue cycle outcome‑driven metrics
• Ability to collaborate and work in a team environment

Benefits of joining Qualderm Partners:

• Competitive Pay - Attractive compensation to reward your hard work
• Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection - Short‑term and long‑term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) - Access confidential support for personal or work‑related challenges
• Exclusive Employee Discounts - Save on products and services with special discounts just for you
• Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full‑time basis.