Mandarin CS Associate — Training & Growth (PST)

teletech; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Advancement opportunities

Tuition reimbursement

Retirement savings

Employee discounts

Job summary

TTEC is hiring Customer Service Associates in Austin, TX. Join a dynamic team focused on delivering exceptional customer service across Fortune 500 brands. You will field questions, receive thorough training on assigned accounts, and help customers get the most from our products and services.

Ideal candidates are outbound, friendly, and motivated, with strong communication skills and the ability to thrive in a fast-paced setting. TTEC emphasizes growth, rewards, and equal opportunity employment.

Qualifications

• High School Diploma or equivalent.
• 6 months or more of customer service experience
• Competency using Microsoft Windows
• Exceptional Communication & Verbal skills
• Ability and desire to excel in a fast-paced work environment.

Responsibilities

• Field questions from customers across accounts and products.
• Be assigned to an account and receive comprehensive product/service training.
• Help customers maximize the value of products and services and resolve issues.

Skills

Customer service

Verbal communication

Friendly & outgoing

Fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Job description

TTEC is hiring Customer Service Associates in Austin, TX. Join a dynamic team focused on delivering exceptional customer service across Fortune 500 brands. You will field questions, receive thorough training on assigned accounts, and help customers get the most from our products and services.

Ideal candidates are outbound, friendly, and motivated, with strong communication skills and the ability to thrive in a fast-paced setting. TTEC emphasizes growth, rewards, and equal opportunity employment.