Managing Solution Consultant

NetSmart Technologies; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Netsmart is seeking a Managing Solution Consultant to lead the Post-Acute Solution Consulting team, guiding pre-sales activities, demos, and demo-environment management to support sales priorities.

You will mentor staff, participate in high-value demonstrations, and collaborate with sales on proposals, ensuring responses align with the technology roadmap and client needs. Travel up to 50%. Post-acute healthcare experience is required.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 5 years of software pre-sales experience demonstrating solution feature and functionality.
• At least 2 years of experience in a Human Services or post-acute setting with knowledge of clinical and revenue cycle workflows.
• At least 2 years of work experience with information systems, preferably in a clinical or financial healthcare setting.

Responsibilities

• Lead a team of Solution Consultants by providing coaching, feedback, and development opportunities to ensure preparation for and delivery of sales presentations.
• Lead special projects like marketing research, whitepaper development, training, seminars, and other assignments defined by management.
• Manage master demo database for demo scenario maintenance and enhance demo setups to showcase CareRecord per best practices.
• Provide technical and product support for sales teams, presenting scripted and unscripted solution presentations at client or events and coaching others to articulate Netsmart's competitive advantages.
• Ensure bid responses reflect current state and roadmap by contributing clinical and local workflow expertise and sharing feedback with solution presenters.

Skills

Team leadership

Sales support

Demo environment management

Client presentations

Education

Bachelor's degree or equivalent

Job description

As a Managing Solution Consultant you will lead the Post-Acute Solution Consulting team, overseeing a group of Solution Consultants responsible for sales support, product demonstrations, and demo environment management. This role is accountable for ensuring demo environments are maintained and optimized, coordinating resources to meet sales priorities, supporting bids and proposals, and partnering closely with sales teams to deliver high-impact client presentations. You will provide leadership, coaching, and strategic direction to the team while actively participating in key, high-value demonstrations and client engagements. Post-acute healthcare experience is required.

Responsibilities

• Lead a team of Solution Consultants by providing coaching, feedback, and development opportunities to ensure they are prepared and confident going into preparation for and delivery of sales presentations
• Lead special projects like marketing research, whitepaper development, training, seminars, and other special assignments as defined by management
• Manage master demo database for demo scenario maintenance and enhancements to demo setups to showcase the CareRecord in alignment with best practices.
• Serve as a solution consultant by providing technical and product support for sales teams, presenting scripted and unscripted solution presentations at client, industry or internal events and coaching others to clearly articulate and promote Netsmart's competitive advantages throughout the sales process.
• Ensure responses to bid submissions and requests for proposals (RFPs) accurately reflect current state and the technology roadmap by contributing clinical and local workflow expertise as applicable, and sharing key RFP feedback with solution presenters

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience
• At least 5 years of software pre-sales experience demonstrating solution feature and functionality OR
• At least 2 years of experience working in a Human Services or post-acute setting with knowledge of associated clinical and revenue cycle workflows OR
• At least 2 years of work experience with information systems, preferably in a clinical or financial healthcare setting

Preferred

• Direct or indirect people management responsibility including recruiting, feedback and performance management

Expectations

• Up to 50% travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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