Managing Partner

Carrabba's Italian Grill, LLC; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Carrabba's Italian Grill, LLC is seeking a Managing Partner to lead and oversee operations across front and back of house. This hands-on leadership role requires managing P&L, staffing, and delivering exceptional guest experiences while maintaining brand standards.

The position emphasizes recruitment, training, and motivational leadership to ensure high performance, customer satisfaction, and strong financial results within a full-service casual dining environment.

Qualifications

• Minimum 3–5 years of managerial experience, with GM experience preferred.
• Experience in both front-of-house and back-of-house operations is valuable.
• Ability to recruit, train, and motivate a team while maintaining high service standards.

Responsibilities

• Manage all employees to maintain high standards aligned with Carrabba’s Italian Grill brand.
• Ensure staffing, training, and performance documentation are maintained.
• Oversee restaurant P&L, inventory, and costs while driving sales and guest satisfaction.
• Handle customer complaints professionally and strive to convert guests into return visitors.
• Lead safety, sanitation, regulatory compliance, and daily administrative tasks.

Skills

Leadership

Customer service

P&L management

Staff development

Hiring & training

Restaurant operations

Communication

Time management

Education

Degree preferred

Job description

At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel.We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.

As a Managing Partner (Proprietor), you must be a fully functional expert in all processes and positions in both front and back of the house, in addition to managing P&L cost centers. This is a hands‑on management position that will require most of the time spent working directly with employees throughout the restaurant as well as interacting with customers.

Specific duties as a Managing Partner (Proprietor) will include:

• Managing all employees to maintain high employment quality standards consistent with the Carrabba’s Italian Grill Brand (includes hiring, development, counseling, promotion, discipline and termination as appropriate)
• Maintaining all employee files and ensuring that all required documentation is complete and accurate
• Ensuring that the restaurant is fully staffed, and employees are trained in all aspects of job responsibilities
• Implementing effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Respond to complaints, with the goal of turning dissatisfied guests into return guests
• Developing initiatives to build sales, profitability and guest counts
• Verifying that all menu items are made according to the recipe and that presentation is up to Carrabba’s Italian Grill standards
• Adhering to company standards and service levels to increases sales and minimize costs
• Maintaining proper inventory levels and placing orders within established guidelines
• Managing restaurant P&L
• Enforcing safety and sanitation, maintenance and regulatory compliance for the entire restaurant and premises
• Ensuring that all operational basics and standards are adhered to with total commitment and passion
• Overseeing all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, workers compensation reports, and governmental compliance
• Ensuring that the Carrabba’s Italian Grill Principles and Beliefs are continually taught and practiced
• Leading the restaurant and its employees in active community involvement with a strong presence at events, clubs, and organizations
• Demonstrating high ethical judgement, adhering to standards laid out in the Company's Code of Ethics policy

As a Managing Partner (Proprietor), dependability, self-reliance, passion for great food and exceptional customer service is essential. A combination of a winning personality with professional dedication and a team-oriented attitude is key. Strong organizational, time-management and prioritization skills are also important attributes for this role.

Specific qualifications include:

• Minimum3-5 years of years of experience in a managerial role, General Manager experience preferred
• Full Casual Dining or Casual Plus environment, preferred
• Demonstrate ability to deliver outstanding guest service and handle guest complaints professionallyKnowledge of maintaining high standards of food quality and service.
• Proven ability to recruit, train, and motivate a team, fostering a positive work environment and high employee retention.
• Hands-on experience in all facets offront of house andback of the-house
• Availability to work a flexible schedule (nights & weekends)
• Minimum 21 years of age with legalauthorization to work in the United States
• Must qualify to hold a state liquor license
• Must be able and willing to work in the front-of-the-house and back-of-the-house
• Associate or bachelor's degree preferred
• Computer proficiency (particularly MS Office Suite and Outlook) preferred
• Bilingual, a plus
• Ability to relocate, a strong plus
• Previous exposure to a scratch kitchen, a BIG advantage

Bloomin' Brands is not just a restaurant company - we’re a company of unique, founder-inspired restaurants. All of our brands were founded by entrepreneurs who have a genuine passion for food and a desire to share hospitality with others.

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/

Compensation Range: Varies by Location - with potential for bonus based on eligibility and other business factors

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.