Managing Director of Technology

Human Agency; Boston (MA); On-site; USD 150,000 - 200,000; Full time

Job summary

Human Agency is seeking a Managing Director of Technology to lead the technical integration of AI solutions within enterprise organizations. This full-time, remote-friendly position requires extensive experience in AI/ML system development and team leadership. The ideal candidate will be hands-on, capable of making strategic technical decisions, and communicating effectively with clients and executives. Join a profitable and growing company focused on impactful AI systems for high-stakes clients.

Qualifications

• Built and shipped AI/ML systems in production, not prototypes or demos.
• Hired and led a technical team of at least five people.
• Communicated technical trade-offs to non-technical executives.
• Experience in production details with direct intervention.
• Well-versed in cloud infrastructure and engineering practices.

Responsibilities

• Lead technical delivery for enterprise clients.
• Build repeatable delivery systems.
• Hire, develop, and set the bar for the engineering team.
• Own platform and infrastructure decisions.
• Shape AI strategy through shipping experience.

Skills

AI/ML system development

Team leadership

Technical communication

Cloud infrastructure

AI architecture decision-making

Education

Bachelor’s degree or equivalent experience

Job description

Location: Remote (U.S. or Canada)

Type: US Applicants – Full-Time; Canadian Applicants – Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

The Opportunity

Human Agency is an AI‑native consultancy that builds, ships, and operates alongside our clients. We don’t advise from the sideline — we embed inside enterprise organizations and deploy production AI systems that do real work. Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States, focusing on LLM orchestration, document intelligence, workflow automation, and enterprise integration. We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C‑suite executives.

Responsibilities

• Lead technical delivery for enterprise clients and decide what’s feasible, design architecture, and ensure successful shipping.
• Build repeatable delivery systems, including discovery frameworks, reference architectures, deployment templates, and evaluation routines.
• Hire, develop, and set the bar for the engineering team. Own the pipeline and make staffing decisions.
• Own platform and infrastructure decisions, balancing build vs. buy and setting priorities.
• Shape AI strategy through real-world shipping experience, deciding technical bets based on value rather than slides.

What We’re Looking For

• Built and shipped AI/ML systems in production, not prototypes or demos.
• Hired and led a technical team of at least five people, and managed growth challenges.
• Communicated technical trade‑offs to non‑technical executives in high‑stakes settings.
• Held strong, evidence‑based opinions on AI architecture, adapting when warranted.
• Comfortable in production details, intervening directly when problems arise.
• Well‑versed in cloud infrastructure and engineering practices with confidence in platform decisions.

Bonus Points For

Scaling a startup or early‑stage company before; experience in services or consultancy models (SOWs, staffing, client delivery); a network of engineers you’d hire again.

Ideal Candidate

• Prefers building AI systems over discussing strategy.
• Desires to own a technical organization, not just a lane inside another organization.
• Comfortable making big decisions with imperfect information and owning outcomes.
• Wants to work on real revenue, real clients, and real problems.
• Energetic about building a company, not just writing code, but shaping how the whole thing works.

Not Ideal Candidate

• Seeks a CTO‑like title focused on strategy with minimal hands‑on building.
• Uncomfortable diving into production detail when needed.
• Expecting an established engineering organization with playbooks already in place.
• Prefers delegating technical depth rather than engaging directly.
• Only experienced in product companies and not interested in building for clients.

Considerations

Education: Bachelor’s degree or equivalent experience; advanced degrees are a plus but not required.

Ethics: Commitment to responsible AI practices — transparency, human oversight, privacy.

Travel: Periodic (10–20%) for client work, team offsites, and events.

Location: Remote‑friendly; U.S. or Canada, with preference for EST timezone alignment.

Why Join Human Agency

We’re profitable, growing, and building AI systems that run in production for billion‑dollar companies. The team is small, the clients are real, and the work matters. The work is real and the opportunity is massive. We’re building a company — the systems, the team, the delivery model, the culture — and we need someone to own the technical side of that build.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high‑performing teams where everyone can do their best work.